- Report: #82798
Complaint Review: AT&T Wireless - Nationwide
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AT&T Wireless
ATTwireless.com Nationwide, U.S.A.
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AT&T Wireless ripoff don't let go off their grip, after cancellation mail or email request Phoenix, AZ Arizona
My one-year service contract will end 03/18/2004. I do not have money to continue service. So I wrote e-mail, then snail mail, confirming my request of service and account termination.
They want me to call 1-866-293-4634 to cancel. I am hard of hearing. I can not have verbal communication.(Cellulars were not for me. They were for friends/relatives).
I think my letter with my signature and all the information are enough,for cancellation! I told them I can not call. I prefer to write. They say, they will suspend the account only, and the contract will be extended as the amount of time as the suspension last.
They do not want to let me go off their hook as easily as when signed- up for their service and cell purchase.
I feel this is a bad practice, rogue, and scoundrel. Taken advantage of disabled people, bilking, cheating.
Khoi q.
Fallon, Nevada
U.S.A.
They want me to call 1-866-293-4634 to cancel. I am hard of hearing. I can not have verbal communication.(Cellulars were not for me. They were for friends/relatives).
I think my letter with my signature and all the information are enough,for cancellation! I told them I can not call. I prefer to write. They say, they will suspend the account only, and the contract will be extended as the amount of time as the suspension last.
They do not want to let me go off their hook as easily as when signed- up for their service and cell purchase.
I feel this is a bad practice, rogue, and scoundrel. Taken advantage of disabled people, bilking, cheating.
Khoi q.
Fallon, Nevada
U.S.A.
1 Updates & Rebuttals
Khoi Q.
Fallon,Nevada,
U.S.A.
apology to the misunderstanding report
#2Author of original report
Mon, March 15, 2004
-i initially bought fone&service @ reno. but address, fone are filed from san jose/CA.because nevada do not has att service. -i've got help from ny brother.calling ATT to solve the matter. i am waiting for the last billing to terminate the one year contract as expected. -because of limited english, limited hearing, i misunderstand att good intention(for me)and have the report until i found out my mistake. -i want to apologize and pull out my report.
