- Report: #1184951
Complaint Review: AT&T - Nationwide
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Author Confirmed
Why?
AT&T
Nationwide, USA
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AT&T AT&T ripped me off when I closed cell phone account Nationwide
I had a gophone from AT&T. The rate was $25 per month but I put an extra $50 on the account just incase I went over minutes limit (250 minutes/month). A few monthes later I decided to get a smart phone and move to Metro PCS. I closed the account with AT&T which had a positive balance of $45 (the $25/mo was deducted automatically every month and I had only used $5 of the $50). AT&T would not refund the positive $45 stating that, "Any remaining minutes on that type of account when closed, were not refundable." That's rediculous; just a plain and simple ripoff.
