Owner
Cypress,#2REBUTTAL Owner of company
Tue, February 05, 2008
We are sorry that you had an extended wait. You are right, the work you requested does take only 3 days.However, on the day in question that you came to our shop, we were very busy.We had more than 40 cars, all with big systems installations just like you requested,ahead of you.That's why it took a little longer to finish the job.In regards to the police: that is a client-shop issue.Angel is not the owner.And all of our workers are entitled to drive whatever they please. As it is stated on our invoice, our sublet;where the work is done,is in Stanton which is 4 miles from here.There is no way any of our workers could put 200 miles on your car and use up your gas.In regards to merchandise that you purchased from us, everything has a 1 year warranty and you are more than welcome to exchange anything that you are not pleased with, within that 1 year timeframe. Also, we did not use magic markers to tint the windows to your your vehicle. We are not a bank.Every credit situation is different.There is no scamming going on at our shop.We cannot open any account unless it is explicitly authorized by the client signing all the proper documents.Whatever you paid for, is what you asked for and signed for. As to our shop, we make sure it is kept clean.Once again we apologize for the inconvenience.