- Report: #897536
Complaint Review: Aurum Advisors (Gold Coin Gain) - Los Angeles California
Reported By:
Bob -
Jackson, Mississippi, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Aurum Advisors (Gold Coin Gain)
1801 Century Park East, 25th Floor Los Angeles, 90067 California, United States of America
Phone:
800 940 7793
Web:
Categories:
Business Rating:
(0)
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Aurum Advisors (Gold Coin Gain) I ordered coins and mailed my check on 2/15/2012. As of today I have not received the coins or an anticipated shipping date. Los Angeles, California
I placed an order with this company on 2/15/2012. Mailed them my check and it cleared my bank account. I was told it was their policy to mail the coins within 28 days, but there was a small problem with their shipping department and it could take a few days longer. Today is June 14th and I still do not have the coins, nor any idea of when I might receive them. I have called the company and emailed the company only to be told that a Mr. Robert Drake was not avaliable, out to lunch or away from his desk. They responded once and said they would refund my money, but it would take at least 45 days. I have filed a complain with the Los Angeles BBB and with the CA Attorney General's office. I don't feel that either of these will result with a positive result for me. If you read their complaint rebuttals with the BBB they state that people who complain will be placed behind those who do not. What a threat!! I only hope that the people who read this use another company should they want to buy precious metal. By the way my order was over $12,000, which I believe I have totally lost.
1 Updates & Rebuttals
raj123
United States of Americaripoff from aurum advisors
#2Consumer Comment
Fri, June 15, 2012
Hi Jackson
Im in the same boat. ripped off by aurum for 11k. i bought gold on march 5 and still nothing. robert and barry both have left the company and run away. contact me at [email protected] and we can talk what we can do. i have 2 more persons with me who were ripped. we are planning to take collective action and see if anything cud be done.
