- Report: #1122399
Complaint Review: Authorize.Net - San Francisco California
Reported By:
Warning -
Broadbeach Waters, California,
Submitted:
Updated:
-
Author Not Confirmed
Why?
Authorize.Net
P.O. Box 8999 San Francisco, 94128-8999 California, USA
Phone:
650.432.7350
Web:
www.authorize.net
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Authorize.Net Almost put us out of business. Their service is reprehensible. San Francisco California
We have two online stores. After two months Authorize.Net were unable to provide a working payment gateway & dealing with them almost completely pout us out of business. No one within the organisation responded to any of our pleas for help. They are the most arrogant company I have ever dealt with.
Now that we have stopped using them, they completely ignore all our requests to close our accounts & continue to add fees to our credit card. If you are looking for a company that provides payment gateway options, I would stay well away from Authorize.Net & Cybersource. there is not one single person within their organisation who is remotely interested in helping you, including their CEO. The CEO of CyberSource & the CEO of Authorize.Net both ignored my detailed complaints.
We deeply regret having anything at all to do with them and it cost us tens of thousands of dollars.
