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  • Report:  #32186

Complaint Review: Autoway Ford & Ford Motor Company - St. Petersburg Florida

Reported By:
- Pinellas Park, Fl,
Submitted:
Updated:

Autoway Ford & Ford Motor Company
Nationwide St. Petersburg, Florida, U.S.A.
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I bought a left over 2000 Ford Focus in January of 2001. I bought it because I have a 4 year old son, and I have family a couple of hours away that I couldn't visit because my car wouldn't stop breaking down.

Within the first few months of having my Focus, I had to take it to Autoway Ford for the car not starting. My clutch sensor wouldn't engage..The first 3x's they looked at it, they couldn't "Reproduce the problem", finally, the 4th time of taking it in for the exact same thing, they found it, and fixed it.

Within a couple of weeks, I had to take the car in for the same problem, and the windshield wiper motor had been recalled. The part from the first repair was leaking, so they had to put in a new one, and they told me and wrote in the receipt that they had fixed the recall, which was a fire hazard.

Come to find out, when I took the car in again a few weeks later, they had conviently forgotten to fix this fire hazard, then before I left w/ my car after they were done, I asked if they had fixed it, and he told me that they had forgotten again!

I take my son's safety very seriously, and I am afraid to drive him anywhere! I have had many more problems w/ my car, and I am no mechanic, and they seem to take more advantage over women, and I knew what repairs needed to be made and the signs of what was wrong, yet they said that they couldn't find the problem!

I had 3 other mechanics look at the car and test drive it, and they told me right away what was wrong.This car has also stalled on me on one of the busiest highways around here, while it was in motion. Luckily, my son was not w/ me.

Conviently, after all of the problems I have had, the extended warranty company cancelled me, saying that it was due to non-pay..They never sent any letters, except for the "You were cancelled" letter. They told me that they sent it, but it's funny that I only got that one!

Also, come to find out, when I looked into trading the rolling time bomb, I am $7,000 upside down and there is nothing I can do about it.. I was also told not to count on the Lemon Law because there are so many fine print requirments. I will try anyway.

But, if you care about your life, and your family's lives, don't buy this lemon, you will regret it!

Autoway Ford unresponsive to all my complaints.

Carrie

Pinellas Park, Florida


2 Updates & Rebuttals

Jon

BRooksville,
Florida,
U.S.A.
Autoway Ford Brooksville, Florida

#2Consumer Comment

Fri, June 17, 2005

I will not do anything with Autoway Ford in Brooksville, Florida. I was looking at the Mustang GT, but the salesman. A guy that he would think that would get a "GOOD" comission, did not. I was looking to buy a Mustang GT at the Brooksville A/W. and I told them what I wanted, year and being a GT model that I asked for online. The salesman put me in a V-6, he had the payments where it was $450.00 - 500.00 a month. That night that we was tring to see if they would do something, the Sales Manager came out and told me what he thought about the deal, that it would be to high. I even tried to get a discount as a Military Veteran $500 off of the car, he said that you don't have anything that says you served for your country. Then they tried to put me in to a 4-cylinder car, Like a Focus something that I didn't want. A week before, I was at Suncoast Ford looking at a Mustang GT that I now own that "WANTED" to do a deal. And, I will not take my GT to A/W Ford and A/W for any type of service, I will take it to a good shop I know in Brooksville.


Chris

Palm Harbor,
Florida,
U.S.A.
Lemon law applies if you are original owner & ..Check Rip-off Report first!

#3Consumer Comment

Sat, September 27, 2003

The spirit of this law is to protect the buyer of a new car from a catastrophic situation like yours. Autoway's heavy ad campaign turns me off because customers ultimately must pay for it. However, I see only two open reports today in ROR and there used to be hundreds. I bought my last car at Carmax because they had few listings in ROR (but they seem to have more now). I will always check this Rip-off Report first. And, lastly, NEVER EVER LET COTTMAN TRANSMISSIONS (anywhere) service your car! See my report at: http://www.ripoffreport.com/view.asp?id=49761 Maybe Autoway is paying attention and will address your need. Show them my reply.

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