- Report: #1311887
Complaint Review: AVG AntiVirus - Internet
Reported By:
TMJones -
Sandia Park, New Mexico, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
AVG AntiVirus
Internet, USA
Web:
www.avg.com
Categories:
Business Rating:
(0)
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AVG AntiVirus techs unable to fix computer but won't refund my money Internet
My AVG sotware stopping working and i called AVG support. i paid $119 for a one time fix, 8 hours later they had removed their software but did not reinstall it. I called, spoke with two techs who refused to refund my money even though they acknowledge that the computer was not fixed. They sent my call to a refund specialist who told me that i could not expect a refund for 7-10 days and that someone would call me in that time. This is a really lousy service, the software does not work and the company is not able to fix their product. They are quick to take your money - RANSOMWARE as another complaint has accurately called it -- but want you to wait 7-10 days for a refund. Whatever you do, DO NOT buy this product or service. It is a total scam.
