- Report: #216660
Complaint Review: Bally Total Fitness - Winter Park Florida
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Bally Total Fitness
1865 State Road 436 Winter Park, 32792 Florida, U.S.A.
Phone:
407-678-1118
Web:
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Ballys Total Fitness ripoff month to month contract turned to be 3 years contract liars misleading clients Winter Park Florida
In Nov 2005 my sister in law Jeannette, my brother Willy, my husband Alan, me and all the kids went to Bally to find out about their services and fees. We liked the month to month contract, with no penalty to cancel it at any time.
Ericka the rep called the manager James (at that time) and he assured us of that contract.
We signed and left with all the brochures in a nice folder. In March of this year I called to cancel it, because of the lack of interest of my family, and that was when I dicovered that the contract was for 3 years.
Since then I'm trying to get a copy of a signed contract with no avail. Today I called again and Jeshina said that I'll get it in 5 to 7 business day.
I've been calling the new manager Randy and even with his help, I still do not have the copy.
We are a lot of people (witnesses) to make believe that we misunderstood.
Please help us to get these people where they should be...in Jail, for misleading and scamming customers. I wonder to how many they have done the same thing.
Edith
orlando, Florida
U.S.A.
Ericka the rep called the manager James (at that time) and he assured us of that contract.
We signed and left with all the brochures in a nice folder. In March of this year I called to cancel it, because of the lack of interest of my family, and that was when I dicovered that the contract was for 3 years.
Since then I'm trying to get a copy of a signed contract with no avail. Today I called again and Jeshina said that I'll get it in 5 to 7 business day.
I've been calling the new manager Randy and even with his help, I still do not have the copy.
We are a lot of people (witnesses) to make believe that we misunderstood.
Please help us to get these people where they should be...in Jail, for misleading and scamming customers. I wonder to how many they have done the same thing.
Edith
orlando, Florida
U.S.A.
1 Updates & Rebuttals
Peter
Pony,Alabama,
U.S.A.
Some basics about contracts
#2Consumer Comment
Fri, October 20, 2006
If you signed a month-to-month contract with no penalty for cancellation, then you are not responsible for additional payments and have nothing to worry about. If, however, you were so excited to be joining the gym that you signed a three-year contract without reading it in full, perhaps taking the salesman's verbal word at face value, then you are responsible for what you signed and are out of luck. When entering into any contractual agreement, ALWAYS ALWAYS ALWAYS request a copy of said contract before leaving the premises. Not only will this serve as valuable information later on, as contracts contain important details such as club policies, cancellation requirements, etc., but also serve as a reminder of what you originally agreed to. Even though you signed up for membership and left without a copy in hand, keep in mind that the club will eventually have to produce a copy of your contract for you, especially if they intend to prove you wrong. After all, they can't do that without the actual signed contract in hand.
