- Report: #602549
Complaint Review: Bancorpsouth - Biloxi Mississippi
Reported By:
Liam C. -
Jackson, Mississippi, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Bancorpsouth
760 Howard Ave Biloxi, 39530 Mississippi, United States of America
Phone:
(228) 374-3611
Web:
Categories:
Business Rating:
(0)
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Bancorpsouth Misleading Account Closure + Unsympathetic Service Biloxi, Mississippi
I experienced a series of very negative interactions with Bancorpsouth. They incorrectly entered account information, mailed checks to the wrong address, failed to send cards to all parties on the account, and ignored preferences given to them about my account. Once I deceided enough was enough and closed the account, they were unhelpful in advising me of pending charges, which made even my account closing messy. Six overdraft fees were acessed against me after I attempted to cleanly close out my account. All I wanted was to leave on a clean slate, and I felt these charges were a slap on the face. Within minutes of me learning of the charges I arrived at the branch and offered to pay the amount due in full, but asked that the charges to be waived. Instead, the bank manager bargained with me and stated that she would charge only half of the charges purely out of her graciousness, and that that in itself was a charitable favor against company policy.
I would advise anyone to avoid banking with these uncooperative and incompetant folks in the future.
