- Report: #157173
Complaint Review: Bargain.com Bargain Network AP9* - Goleta California
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Author Confirmed
Why?
Bargain.com Bargain Network AP9*
P. O. Box 8540 Goleta, 93117 California, U.S.A.
Phone:
800-333-1915
Web:
N/A
Categories:
Business Rating:
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Bargain.com Bargain Network AP9* ripoff, fraudulent billing, runaround on cell phone, cannot cancel Goleta California
When looking for housing in Florida so that I can move there from Illinois, my son gave me the Bargain Network number for listing of government foreclosures. I called and signed up for the free 30 day trial ($1.95) on August 12, 2005. On September 3, I called the 800 number I was given on August 12 to cancel the free trial. I was given a confirmation number at that time. I followed this phone call with a cancellation notice (their own form) that I found in my worthless membership packet that I sent via USPS.
On September 13, 2005, my bank account was charged $39.80 for my monthly membership fee. When I discovered this today, I called Bargain Network. After a thirty minute wait on my cell phone, I was told that I had not cancelled my free trial on September 3. When I gave the cancellation number, I was told it was incomplete. I called back and after another thirty minute wait on the cell, I got a manager on the phone and told him I had cell phone records to prove I had called. He proceded to spend forty minutes hashing and rehashing my chain of events and transferring me here and there. I do not have my refund and from all accounts on this website, I can expect more and more problems. Why is this company allowed to take advantage of people? I am having a hard enough time finding housing... I don't need these problems with my bank account too.
Christy
Danville, Illinois
U.S.A.
On September 13, 2005, my bank account was charged $39.80 for my monthly membership fee. When I discovered this today, I called Bargain Network. After a thirty minute wait on my cell phone, I was told that I had not cancelled my free trial on September 3. When I gave the cancellation number, I was told it was incomplete. I called back and after another thirty minute wait on the cell, I got a manager on the phone and told him I had cell phone records to prove I had called. He proceded to spend forty minutes hashing and rehashing my chain of events and transferring me here and there. I do not have my refund and from all accounts on this website, I can expect more and more problems. Why is this company allowed to take advantage of people? I am having a hard enough time finding housing... I don't need these problems with my bank account too.
Christy
Danville, Illinois
U.S.A.
1 Updates & Rebuttals
Christy
Danville,Illinois,
U.S.A.
Phone call from Bargain Network
#2Author of original report
Thu, September 15, 2005
Just received a phone call from a quality service representative who has assured me of a full refund of my $39.80. Of course, reading other file reports, I don't intend to blindly go over my bank statements just in case one of the other AP9* companies get my debit card number. And I will post back when (if?) my refund is credited.
