- Report: #1343293
Complaint Review: Bauer Auto Center - Quincy Illinois
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Author Confirmed
Why?
Bauer Auto Center
609 Jefferson Quincy, 62301 Illinois, USA
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Bauer Auto Center Messed up my Truck Quincy Illinois
I SCHEDULED MY TRUCK TO HAVE THE VALVE COVER GASKETS REPLACED (ONLY) THEY TOLD ME IT WOULD COST $120.00 to $130.00 WHEN THEY CALLED ME AND SAID MY TRUCK WAS DONE I ASKED HOW MUCH THE BILL WAS I WAS TOLD $241.00 I WAS STUNNED ASK WHY THEY SAID THAT THEY PULLED ONE OF THE SPARK PLUG WIRES INTO AND HAD TO REPLACE THE WHOLE SET, THIS SET WAS ONLY 4 YEARS OLD SAID THEY ALSO REPLACED ONE SPARK PLUG i LET aNDY KNOW i WASN'T HAPPY ABOUT THIS AND TOLD HIM THEY SHOULD OF CALLED ME FIRST SO I WOULD OF EITHER AUTHORIZED THE WORK TO BE DONE OR NOT. WHEN I WENT TO PICK UP THE TRUCK DAVE ONLY CHARGED ME THE $120.00 THAT I WAS QUOTED BUT THE REAL PROBLEM IS THE TRUCK RUNS TERRIBLE THE CHECK ENGINE LIGHT IS NOW FLASHING AND CHECKING THE CODE IT SHOWS IT IS MISFIRING AND THE TRUCK WILL HARDLY RUN I BARELY MADE IT HOME ACROSS TOWN AND THEY CALL THEMSELVES MECHANICS. NOW I HAVE TO FIND ANOTHER REAL MECHANIC THAT CAN STRAIGHTEN OUT WHAT THEY SCREWED UP CAN'T DRIVE IT NOT SAFE TO CHANCE THE WAY IT IS MISFIRING. MY ADVICE TO ANYONE IF YOU TAKE SOMETHING THERE MAKE SURE THEY DON'T DO ANYTHING BUT WHAT YOU TELL THEM TO DO. THE WAY MY TRUCK IS RUNNING IS LIKE THEY MIXED UP THE PLUG WIRES AND THE FIRING ORDER WISHED I HAD NEVER TAKEN IT THERE I AM ON SOCIAL SECURITY AND MONEY IS TIGHT NOW I HAVE TO PAY SOMEONE TO REALLY FIX MY TRUCK.
