- Report: #1017596
Complaint Review: Be Beau Hair - Detroit Michigan
Reported By:
cynthia -
Lodi, California, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
Be Beau Hair
Detroit, Michigan, United States of America
Phone:
586-625-3251
Web:
www.bebeauhair.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Be Beau Hair Brielle X Louise TOOK PAYMENT DID NOT SEND HAIR AND NOW WILL NOT RESPOND BEWARE!! Detroit, Michigan
I purchased hair from be beau originally 12/29/12. The hair arrived 1/15/13. the quality of the hair was all right but the curl pattern was not as was pictured on the website so i wrote them the same day to see if I could exchange for a tighter curl pattern or if not available I even offered to pay the difference for an entirely different pattern.
It took about a week to get an initial response, but they agreed to send out new bundles of hair as soon as I returned the original wefts. I did this on 1/24/13 and it was confirmed that they received it 1/30/13. I had yet to hear from them again despite several emails, and facebook messages and calls. In fact they erased my facebook posts along with other customers who had complaints.
Finally I received a response email from someone claiming to just be filling in for the owners and admitting that she had been erasing my posts, but still I have received no information about my hair ! So in short, they have my money, they have the returned hair and I am totally at a loss!!
As I explained to the young ladies, this is no way to conduct business, and in effect they are stealing from me.
Please BEWARE if you are thinking about purchasing, the hair may look pretty in the pictures, but you are taking a risk with them.
It took about a week to get an initial response, but they agreed to send out new bundles of hair as soon as I returned the original wefts. I did this on 1/24/13 and it was confirmed that they received it 1/30/13. I had yet to hear from them again despite several emails, and facebook messages and calls. In fact they erased my facebook posts along with other customers who had complaints.
Finally I received a response email from someone claiming to just be filling in for the owners and admitting that she had been erasing my posts, but still I have received no information about my hair ! So in short, they have my money, they have the returned hair and I am totally at a loss!!
As I explained to the young ladies, this is no way to conduct business, and in effect they are stealing from me.
Please BEWARE if you are thinking about purchasing, the hair may look pretty in the pictures, but you are taking a risk with them.
5 Updates & Rebuttals
Lm
taylor,Michigan,
United States of America
be beau hair
#2Consumer Suggestion
Sun, March 10, 2013
go online to attorney general bill schute and complain...please help to bring this corruption to an end...she is a young mom that is ripping us off..it's dead wrong. This is horrible..I am amazed that I was ripped off..this was the first time that a internet crime has happened to me. go online and file a report with the internet crime division....I think it is ic3....I hate that we were ripped off...
Lmoore
taylor,Michigan,
United States of America
Be beau hair
#3Consumer Comment
Fri, March 08, 2013
Every good thing comes to an end. You do not have to take it. Call the better business bureau and file a complaint with attorney general bill schute. the office says if they get enough complaint they will investigate.
cbreedmd
Lodi,California,
United States of America
This company has no shame
#4Author of original report
Fri, March 08, 2013
I just saw on Facebook that be beau is now addressing the various rip off reports that have been written about the company by essentially stating that the reports are frauds and that they won't be intimidated by " people wanting to get free hair" They then proceeded to put up emails that supposedly proved their point from some other customer. I do not want anything for free. i just want the hair that I have already paid for.
When I wrote on the facebook wall that they did not put my rip off report up for scrutiny and that I had email evidence to prove my point, my comment was promptly removed and I was blocked from commenting further on their wall. Fortunately I have a screen shot of my original comment. They still will not address the issue. shameful
Shaun1621
Horn lake,Mississippi,
United States of America
I Agree!
#5General Comment
Wed, March 06, 2013
They scammed me with some horrible hair and I did a report on them as well. Unfortunately you going to have to take it as a loss and lesson learned as I have. smh
Lmoore
taylor,Michigan,
United States of America
This is wrong
#6General Comment
Sun, February 24, 2013
I know that she is a student at wayne state University. Contact them, call them prosecutor Kim Worthy and Detroit Police Department. I just talked to a friend that is an officer.. That'swrong and she is Muslim, Muslims are kind and loving. Her nameis not Brielle Louise
