- Report: #745266
Complaint Review: Belden Jewelers - Salem New Hampshire
Reported By:
Paul -
Derry, New Hampshire, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Belden Jewelers
Salem, New Hampshire, United States of America
Phone:
(603) 898-0734
Web:
beldenjewelers.com
Categories:
Business Rating:
(0)
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Belden Jewelers Men's Watch Scam on return policy Salem, New Hampshire
A few weeks ago, I decided to buy a new watch. Since I'd purchased a watch at this store almost 10 years ago, and it held up extremely well, I thought I'd give it another go. Big mistake.
The watch I bought, a very nice Bulova, is extremely undurable. After less than a week of wear at my job (desk job, in an office), the lens already had marks on it. Once I noticed, I immediately put it back in the box and went back to the store. Upon arriving, I was told there's nothing that would be done, not only because there was damage, but also because it was worn.
This is where I flew off the handle. The first question I was asked after swiping my credit card to buy the watch was if I wanted to wear it out of the store. So essentially, their return policy states that if the watch is worn, they will not accept a return. They are essentially enticing people to void the return policy immediately after purchase, which I view as a complete scam.
The watch I bought, a very nice Bulova, is extremely undurable. After less than a week of wear at my job (desk job, in an office), the lens already had marks on it. Once I noticed, I immediately put it back in the box and went back to the store. Upon arriving, I was told there's nothing that would be done, not only because there was damage, but also because it was worn.
This is where I flew off the handle. The first question I was asked after swiping my credit card to buy the watch was if I wanted to wear it out of the store. So essentially, their return policy states that if the watch is worn, they will not accept a return. They are essentially enticing people to void the return policy immediately after purchase, which I view as a complete scam.
2 Updates & Rebuttals
Ken
Greeley,Colorado,
USA
You're kidding, right??
#2Consumer Comment
Sun, June 26, 2011
Unless you bought a more expensive watch with a sapphire crystal, you shouldn't even expect to drag the watch across other items and not mar it.
Your jeweler was right and you were a spoiled brat......and WRONG!!
coast
USANot a scam
#3Consumer Comment
Sat, June 25, 2011
You weren't required to wear the watch out the door. The scratched crystal is due to your carelessness.
