Lillian
Chelsea,#2Consumer Comment
Fri, November 14, 2008
The Terms and Conditions: obviously different from the trial period which is 7 days or 15 days. You can cancel anytime, after the trial time, and you have to send the merchandise back. They stated they sent me an E-mail telling me to send the product back within 15 days,if I didn't want it, with the terms and conditions. I never knew that. Well if its spam I dont read that mail and I dont know to do that. The account was canceled a day after I received the merchandise because it has no shelf life date. It smelled really bad, and what do you do with something like that. I paid $1.00 for shipping and it would of costed me more to ship all the merchandise back. The company needs to refine the terms and conditions for the trial period and the people who actualy like the stuff to keep an account. It all needs to posted, not sent to you in an E-mail after the fact. My account has been withdrawn from and I can't get the $88 dollars back because I didnt follow there rules and regulations. If I dont know then I cant do what they ask me. Now Im paying for something I dont have and I canceled the account a long time ago....................................Internet Nothing in the terms or conditions to send the merchandise back if you are not satisfied>>>>>>>>>>>>!!!! 11/14/2008