Anon
Miami,#2Consumer Suggestion
Tue, February 18, 2003
Hello-- On your bill (usually in very small print on the back) there should be an address for the FCC. You should report your problems to them. Your scam sounds like a version of "slamming" which is prohibited. My guess is that the FCC is probably getting more than a few complaints already. They (FCC) were quite receptive when I had a problem with MCI a few years ago. They don't do a whole lot with a single complaint, but they do make the company answer to your complaint and if there are multiple complaints it can lead to a class action suit eventually. Good luck with your case!