- Report: #199983
Complaint Review: Bentley Financial Services - Bentley Financials - Patchoque New York
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Author Confirmed
Why?
Bentley Financial Services - Bentley Financials
414 W. Sunrise HWY Ste 330 Patchoque, 11772 New York, U.S.A.
Phone:
888-265-4582
Web:
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Bentley Financial Services ripoff charged me $950 upfront fee for a loan promised in 24 hrs never received loan then tried to get another $450 to get me a loan Patchoque New York
I applied for an unsecured personal loan through Bentley Fiancial Services. They contacted me and said I was approved but in order to loan me the money because of my credit history I would have to purchase insurance on the loan upfront for $950.00. They faxed me over the paperwork for the loan and the disclosure for the Insurance I had to purchase stating that if I sent the $950 I would receive my loan in 24 hours.
I sent the money Western Union on a Friday to Canada and I was supposed to receive my loan in 24 hours directly into my checking account. I never got the money, so I started leaving messages for my contact there Kathryn Diaz.
Four days later I finally recieve a call back from Bentley Financial that the reason I didn't get my money was that their investor was requiring an additonal deposit from me for $450, this of course after I had already signed all the paperwork saying that I would receive my loan after my deposit of $950.
Needless to say I was very unhappy, and I was unable to get them to pay the fee for me since they didn't do what they had promised to do. I asked for them to send me a refund of my money, and they said it would take 4 to 5 weeks for me to get it, after I had to jump through hoops to get it to them ASAP! And then they just wanted more money out of me, I can only imagine what they would have done if I would have sent them more money. Would they just have kept changing the rules? Needless to say I am out $1028 over all that is supposidly coming back to me whenever they deam necessary, and I didn't get my loan.
I did some research on this company they are supposed to be members of the BBB but the BBB reports that they mailed something to the address and it was returned to them by the post office as undeliverable??? Borrowers BEWARE I was told by this company that they receive over 100 applictions a day or something, HOW many others have they done this to and no one has reported it!
Amber
Noblesville, Indiana
U.S.A.
I sent the money Western Union on a Friday to Canada and I was supposed to receive my loan in 24 hours directly into my checking account. I never got the money, so I started leaving messages for my contact there Kathryn Diaz.
Four days later I finally recieve a call back from Bentley Financial that the reason I didn't get my money was that their investor was requiring an additonal deposit from me for $450, this of course after I had already signed all the paperwork saying that I would receive my loan after my deposit of $950.
Needless to say I was very unhappy, and I was unable to get them to pay the fee for me since they didn't do what they had promised to do. I asked for them to send me a refund of my money, and they said it would take 4 to 5 weeks for me to get it, after I had to jump through hoops to get it to them ASAP! And then they just wanted more money out of me, I can only imagine what they would have done if I would have sent them more money. Would they just have kept changing the rules? Needless to say I am out $1028 over all that is supposidly coming back to me whenever they deam necessary, and I didn't get my loan.
I did some research on this company they are supposed to be members of the BBB but the BBB reports that they mailed something to the address and it was returned to them by the post office as undeliverable??? Borrowers BEWARE I was told by this company that they receive over 100 applictions a day or something, HOW many others have they done this to and no one has reported it!
Amber
Noblesville, Indiana
U.S.A.
3 Updates & Rebuttals
Amber
Noblesville,Indiana,
U.S.A.
Complete nonsense is your company!
#2Author of original report
Thu, August 03, 2006
I never recived any money from you so how could I have defaulted on my loan, and by the way the dae on my paperwork is May 31 I don't think its been 6 months since then. Not to mention the fact that your company said I could have a refund and I still haven't seen it, and the phone number your company gave me to use to contact them has been disconnected??? So if you are a real company why can't I get me refund and why can't I contact you? Face it your company that supposedly already loaned me money actually just took my money and now you are trying to ruin me! I think not! I have filed a complaint with the attorney General of New York, and I have notified the BBB which I was told your company is a member of and in fact you are not! So why don't you cut the crap and send me my money? I never defaulted on any loan, you can't default on a loan you never received! If I would have actually received my money I wouldn't be filing a rip off report now would I? So I'm not suprised, you lied to me at the beginning and now you are lying again. Some reputable company you are! So tell me Bentley Financials who actually needs to pay their bills? I think you! So where is my refund????
Hugh
Paducah,Kentucky,
U.S.A.
I smell something.....
#3Consumer Suggestion
Thu, August 03, 2006
I think someone is trying to rehabilitate their advance-fee loan scam by claiming to have actually loaned Amber money. Folks, simply Google "advanced fee loans" and learn why you never, never, NEVER pay up front for a promised loan. If they really need a fee for processing, let them take it from the proceeds - otherwise you will be posting your sad tale here as well. If you see this Amber I would love to hear an update.
Natasha
Whitby,Ontario,
Canada
This is complete Nonsense
#4REBUTTAL Owner of company
Thu, August 03, 2006
Where do I begin? This is a real situation except this person did get their loan but forgot to mention this was processed almost 5 months ago, and Amber defaulted her very first monthly payment! 2nd month we got $50!! Of course you didn't receive your security deposit back it's in the disclosure you signed off on!! This is the problem, we deal with people who have bad credit and you are a perfect example! Don't ruin everyone eles chance of getting a loan or I should say leave them scratching their head! It's just not fair! So Iam sorry you defaulted your payments and created this problem for yourself and the company!! Further action on this matter will be taken and I hope for everyone else reading this so you too don't get mad at the end, just pay your monthtly terms that you have chosen and there will be no problem!!! Thank you and hope your credit gets established one of these days!!Just pay your bills amber!!
