- Report: #995631
Complaint Review: Best Buy - Mesquite Texas
Reported By:
rzripoff -
, , United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Best Buy
Mesquite, Texas, United States of America
Phone:
Web:
www.bestbuy.com
Categories:
Business Rating:
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Best Buy Reward Zone Rewardd Zone Program is a Scam! Mesquite, Texas
What A Joke!! I recently purchased $6000 in phones, ipads and home theater equipment. I didnt really know or care about the reward zone, but thought I might as well take advantage of this program. Now I realize that I am the one getting taken advantage ofThis Program is a deceptive pile of ****. I had to call and talk to a rep for about 30 mins just to get my purchases attached and was told it would be 35 days to post certificates. Two weeks prior to certificates posting all points were showing pending; then when I checked the day after certificates were supposed to post, SURPISEno points.
I called again and was told that there was never any points attached to my account. REALLY! Then told that the purchases were attached and would be ANOTHER 35 days to certificates. I then asked to be transferred to a supervisor, and got transferred to some random parts guy with no affiliation with reward zone.
I am officially DONE with Best Buy. Forget them.
I called again and was told that there was never any points attached to my account. REALLY! Then told that the purchases were attached and would be ANOTHER 35 days to certificates. I then asked to be transferred to a supervisor, and got transferred to some random parts guy with no affiliation with reward zone.
I am officially DONE with Best Buy. Forget them.
1 Updates & Rebuttals
EricJ
Chicago,Illinois,
USA
Wow. Pretty Ridiculous
#2Consumer Comment
Sun, February 03, 2013
There's tons of evidence out there of how the Rewards Program at Best Buy works, and I couldn't even guess at how many people successfully take advantage of it. I've been a member for over 6 years now, and I get my points easily, and certificates, all without trouble.
Even points that were missed were added for me, within 2-3 weeks.
