- Report: #151648
Complaint Review: BEST BUY - METAIRIE Louisiana
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Author Confirmed
Why?
BEST BUY
VETERANS HWY METAIRIE, 70001 Louisiana, U.S.A.
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BEST BUY EXTENDED WARRANTY IS A RIPOFF! DO NOT LISTEN TO THE SALES IDIOT. METAIRIE, LOUISIANA
I PURCHASED 2 PLASMA TV'S BOTH WITH THE EXTENDED WARRANTIES. WHEN I PURCHASED THE TV'S I WAS TOLD BY THE SALESIDIOT THAT " IF YOU HAVE A PROBLEM CALL THE 1-866-BESTBUY NUMBER AND SERVICE WILL COME TO YOUR HOME AND IF IT CANNOT BE FIXED AT THAT TIME YOU WILL GET A NEW TV".
THIS IS A FU&^%NG OUTRIGHT LIE!!!
I HAVE BEEN WAITING FOR 6 WEEKS FOR THE TV TO BE FIXED OR REPLACED BUT BEST BUY IS TAKING THEIR TIME. I WAS TOLD BY CUSTOMER SERVICE THAT "IT TAKES AS LONG AS IT TAKES". I PAID $450 FOR EACH EXTENDED WARRANTY. EVERYONE!!! LISTEN TO ME!!!
DO NOT LET YOURSELF GET TAKEN ADVANTAGE OF BY A COMPANY THAT WANTS TO TAKE "GOOD" MONEY FOR EXTENDED WARRANTIES BUT DOES NOT WANT TO HONOR THE WARRANTIES IN A REASONABLE AMOUNT OF TIME IF AT ALL. READ THE FINE PRINT!! ASK QUESTIONS AND IF YOU DO NOT UNDERSTAND GET IT WRITTEN IN A LANGUAGE THAT YOU CAN UNDERSTAND. THIS IS ALSO MY FAULT, I TOOK THE WORD OF THE SALESPERSON INSTEAD OF READING THE FINE PRINT.
Dean
HARAHAN, Louisiana
U.S.A.
THIS IS A FU&^%NG OUTRIGHT LIE!!!
I HAVE BEEN WAITING FOR 6 WEEKS FOR THE TV TO BE FIXED OR REPLACED BUT BEST BUY IS TAKING THEIR TIME. I WAS TOLD BY CUSTOMER SERVICE THAT "IT TAKES AS LONG AS IT TAKES". I PAID $450 FOR EACH EXTENDED WARRANTY. EVERYONE!!! LISTEN TO ME!!!
DO NOT LET YOURSELF GET TAKEN ADVANTAGE OF BY A COMPANY THAT WANTS TO TAKE "GOOD" MONEY FOR EXTENDED WARRANTIES BUT DOES NOT WANT TO HONOR THE WARRANTIES IN A REASONABLE AMOUNT OF TIME IF AT ALL. READ THE FINE PRINT!! ASK QUESTIONS AND IF YOU DO NOT UNDERSTAND GET IT WRITTEN IN A LANGUAGE THAT YOU CAN UNDERSTAND. THIS IS ALSO MY FAULT, I TOOK THE WORD OF THE SALESPERSON INSTEAD OF READING THE FINE PRINT.
Dean
HARAHAN, Louisiana
U.S.A.
1 Updates & Rebuttals
Glass
Petetsburg,Illinois,
U.S.A.
take the necessary steps to cancel it and get the majority of your money back
#2Consumer Comment
Sat, October 22, 2005
After reading your letter I just had to respond. If you are so unhappy with the extended warranty, then take the necessary steps to cancel it and get the majority of your money back. Then see if you have any better of a response dealing with the manufacture of your plasma. After using Circuit City extended warranty on big screen tv, its just a matter of getting the service tech in. If you run into a snag then there are extra steps that the extended warrant customer service can take to get things moving. Sounds to me like you just shopped at the wrong store.
