- Report: #222442
Complaint Review: Big Sky International - Jackson Wyoming
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Author Confirmed
Why?
Big Sky International
970 W. Broadway, Ste. E289 Jackson, 83001-94754 Wyoming, U.S.A.
Phone:
888-535 7085
Web:
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Big Sky Products Big Sky International, Product Not Delivered despite credit card being charged. Jackson Wyoming
On December 30, 2005 I purchased a tent from Big Sky Products to be delivered in April, 2006. My credit card was charged for the full amount right away. In April I ordered extra tent poles to be sent. Again my credit card was charged the full amount right away.
In May when I inquired by e-mail as to when I could expect delivery of the tent and extra poles I was told there were production delays and I would have to wait until August. At the end of August I was told that they did not have enough tents in the current order to satisfy everyone on the waiting list. No information was provided as to when I could expect the tent.
Despite recently sending one e-mail requesting delivery information and another e-mail requesting a refund, I have heard nothing.
Al
Whitehorse, Yukon
Canada
In May when I inquired by e-mail as to when I could expect delivery of the tent and extra poles I was told there were production delays and I would have to wait until August. At the end of August I was told that they did not have enough tents in the current order to satisfy everyone on the waiting list. No information was provided as to when I could expect the tent.
Despite recently sending one e-mail requesting delivery information and another e-mail requesting a refund, I have heard nothing.
Al
Whitehorse, Yukon
Canada
1 Updates & Rebuttals
Al
Whitehorse,Yukon,
Canada
Big Sky Products/Big Sy International - Product finally delivered.
#2Author of original report
Fri, December 15, 2006
I received everything I paid for yesterday.
