I went into an agreement by contract with BlueHippo to purchase a computer. After sending them 99 dollars down and having them take 43 dollars a week from my checking account for many weeks it reached a total of 568.00. I then elected to stop the agreement as they stated I could do in the contract and purchase a computer flat screen monitor with the money in the account.
I bought the monitor and they said it would be diliverd in a few days. Weeks went by and I called them again. They then told me to send them a money order for $28.32 for shipping. I bought a post office money order for $28.32 and sent it on 2008/11/07. One month later I called them and they said they recieved the money order and my monitor has not been shiped yet.
It is 4 months later now and they have cashed the money order and after many calls to them, they give me the 'run around'. The last call was 2 days ago and I was told that they would turn my request over to upper management and call back in 10 days. All I get is a run around for my money.
The Maryland BBB put a consumer alert on them only 8 months after they opened.
Here's their BBB report:
http://greatermd.bbb.org/WWWRoot/Report.aspx?site=41&bbb=0011&firm=23014013