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  • Report:  #213119

Complaint Review: Bodybuilding - Boise Idaho

Reported By:
- Las Vegas, Nevada,
Submitted:
Updated:

Bodybuilding
305 Steelhead Way Boise, 83704 Idaho, U.S.A.
Phone:
877-991-3411
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I've been a customer of this place for several years--spend probably at least $100 a month or more.

Recently, an order didn't arrive. Was supposed to have been sent Priority Mail. I reported it, and they reshipped. This reshipped order arrived. A long time later, the original order arrived. Had been sent regular mail, not Priority.

Now this has happened again. Only this time, they refuse to reship, refund, or make it right. They insist over and over that I contact the USPS with a tracking number. When I do, the PO says it's not a valid number. I know why. The BB.com jerks have sent the order first class again--not Priority. This time, it appears they even got the shipping address wrong.

Their customer reps are extremely rude and condescending, blaming the customer.

I am angry enough that I will do whatever it takes--legal action, whatever--to get my money back.

This company is the worst at customer service I've ever experienced in my life.

AVOID THEM!

Ken

Las Vegas, Nevada
U.S.A.


4 Updates & Rebuttals

Will

Kuna,
Idaho,
U.S.A.
Never had a problem

#2Consumer Comment

Tue, January 09, 2007

I have used BodyBuilding.com for years now. Both on-line and in the store. I have never had a complaint or a late issue. I would try to call a store and talk them through the incident. They will help you. I will continue to purchase from this company as long as they are in business.


Will

Kuna,
Idaho,
U.S.A.
Never had a problem

#3Consumer Comment

Tue, January 09, 2007

I have used BodyBuilding.com for years now. Both on-line and in the store. I have never had a complaint or a late issue. I would try to call a store and talk them through the incident. They will help you. I will continue to purchase from this company as long as they are in business.


Will

Kuna,
Idaho,
U.S.A.
Never had a problem

#4Consumer Comment

Tue, January 09, 2007

I have used BodyBuilding.com for years now. Both on-line and in the store. I have never had a complaint or a late issue. I would try to call a store and talk them through the incident. They will help you. I will continue to purchase from this company as long as they are in business.


Will

Kuna,
Idaho,
U.S.A.
Never had a problem

#5Consumer Comment

Tue, January 09, 2007

I have used BodyBuilding.com for years now. Both on-line and in the store. I have never had a complaint or a late issue. I would try to call a store and talk them through the incident. They will help you. I will continue to purchase from this company as long as they are in business.

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