- Report: #427957
Complaint Review: BOOMERANG - WINTER SPRINGS Florida
-
Author Confirmed
Why?
BOOMERANG
350 E STATE RD 434 WINTER SPRINGS, 32708 Florida, U.S.A.
Phone:
407-327-1443
Web:
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BOOMERANG UNPROFESSIONAL, TERMITE INFESTED, LEAVING OPEN TABS UNREQUESTED LONGWOOD/WINTER SPRINGS Florida
I WENT TO THIS BAR ON A TUESDAY, IT WAS KARAOKE NIGHT...I WAS HELPED BY THIS NICE WAITRESS NAMED HASEL..MY BUDDIES AND I ORDERED SOME FOOD, AND ACCORDING TO THE WAITRESS, WHEN THEY SERVE FOOD, THERE SHOULD BE NO SMOKING. IN FRONT OF US WAS A GROUP OF MEN, LATE 20'S, SMOKING AND BLOWING SMOKE RIGHT OVER OUR FOOD WHILE THE WAITRESS WALKED BY TO SERVE IT TO US. I MADE A COMPLAINT, BUT THE MANAGER WASNT AVAILABLE. THE PERSON IN CHARGE WAS ERICA, WHO OFFERED US A COMPLIMENTARY MEAL, BUT NEVER TOLD THE GENTLEMEN TO STOP SMOKING, WHICH DEFEATED THE WHOLE PURPOSE!! I GOT UP TO GO TO THE BATHROOM, AND FROM THE CORNER OF THE KITCHEN FLOOR, I SEEN A ROACH!! IT WAS A BABY ROACH, BUT IT WAS THE MOST DISGUSTING THING I HAD SEEN IN A RESTAURANT! AT THAT INSTANT I ASKED FOR MY CHECK, BUT THEN I REALIZE THE LADY ERICA STILL CHARGED ME FOR THE "COMPLIMENTARY" MEAL, PLUS ADDED EVERYONE ELSES ORDER FROM THE TABLE, WHEN I DELIBERATELY ASKED MY TAB TO BE SEPARATE!! SO INSTEAD OF ERICA JUS RE-WRITING THE TAB, SHE CALLS OVER THE WAITRESS HASLE, AND YELLS AT HER IN FRONT OF THE ENTIRE BAR! IT WAS UNPROFESSIONAL, I REALLY DIDNT WANT ANYONE GETTING IN TROUBLE, THE WAITRESS LOOKED EMBARASSED, AND IT WASNT EVEN HER FAULT! U WOULD THINK MANAGEMENT WOULD KNOW HOW TO COMPOSE THEMSELVES AND FIX THE ISSUE AT HAND...LONG STORY SHORT, I WOULD NOT RECOMMEND THIS PLACE TO ANYONE!!!
IVETTE
Orlando, Florida
U.S.A.
IVETTE
Orlando, Florida
U.S.A.
1 Updates & Rebuttals
Hanise
Orlando,Florida,
U.S.A.
BOOMERANG UNPROFESSIONAL, TERMITE INFESTED, LEAVING OPEN TABS UNREQUESTED LONGWOOD/WINTER SPRINGS Florida
#2Author of original report
Wed, February 25, 2009
I WENT TO THIS BAR ON A THURSDAY, IT WAS KARAOKE NIGHT...I WAS HELPED BY THIS NICE WAITRESS..MY BUDDIES AND I ORDERED SOME FOOD, AND ACCORDING TO THE WAITRESS, WHEN THEY SERVE FOOD, THERE SHOULD BE NO SMOKING. IN FRONT OF US WAS A GROUP OF MEN, LATE 20'S, SMOKING AND BLOWING SMOKE RIGHT OVER OUR FOOD WHILE THE WAITRESS WALKED BY TO SERVE IT TO US. I MADE A COMPLAINT, BUT THE MANAGER WASNT AVAILABLE. THE PERSON IN CHARGE WAS ERICA, WHO OFFERED US A COMPLIMENTARY MEAL, BUT NEVER TOLD THE GENTLEMEN TO STOP SMOKING, WHICH DEFEATED THE WHOLE PURPOSE!! I GOT UP TO GO TO THE BATHROOM, AND FROM THE CORNER OF THE KITCHEN FLOOR, I SEEN A ROACH!! IT WAS A BABY ROACH, BUT IT WAS THE MOST DISGUSTING THING I HAD SEEN IN A RESTAURANT! AT THAT INSTANT I ASKED FOR MY CHECK, BUT THEN I REALIZE THE LADY ERICA STILL CHARGED ME FOR THE "COMPLIMENTARY" MEAL, PLUS ADDED EVERYONE ELSES ORDER FROM THE TABLE, WHEN I DELIBERATELY ASKED MY TAB TO BE SEPARATE!! SO INSTEAD OF ERICA JUS RE-WRITING THE TAB, SHE CALLS OVER THE WAITRESS, AND YELLS AT HER IN FRONT OF THE ENTIRE BAR! THE BARTENDER WAS EVEN SHOCKED, HASEL, WHO BY THE WAY WAS GREAT! BUT OVERALL, IT WAS UNPROFESSIONAL, I REALLY DIDNT WANT ANYONE GETTING IN TROUBLE, THE WAITRESS LOOKED EMBARASSED, AND IT WASNT EVEN HER FAULT! U WOULD THINK MANAGEMENT WOULD KNOW HOW TO COMPOSE THEMSELVES AND FIX THE ISSUE AT HAND...LONG STORY SHORT, I WOULD NOT RECOMMEND THIS PLACE TO ANYONE!!! IVETTE Orlando, Florida U.S.A.
