- Report: #378768
Complaint Review: Bow Wag Dog Kennels - Harford County Maryland
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Bow Wag Dog Kennels
1501 Singer Rd, Harford County, Maryland, U.S.A.
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Tell us has your experience with this business or person been good?
Bow Wag Dog Kennels company, over-charged, starved, quarintined and physically abused my two German Shepards Harford County Maryland
*Consumer Comment: 20 YEARS OF USING BOWWAG KENNELS
*Consumer Suggestion: one thing I have learned over time.......
*Consumer Suggestion: one thing I have learned over time.......
*Consumer Comment: ....
*Consumer Comment: Not a defense
*Consumer Comment: Not a defense
*Consumer Comment: Not a defense
*Consumer Comment: Not a defense
I BEG YOU...IF YOU LOVE YOUR PETS...NEVER TAKE THEM TO BOW WAG KENNELS IN HARFORD COUNTY
I gave them the benefit of doubt from the first time becaause my dogs actually lost weight when they were there...I spoke to them to resolve the matter.
This time i left them there from a Wednesday thru monday...I Spoke with the owner who said my bill was $250...I sent an employee over one extra day later and he gets a bill for $387...that an extra $137 for one day...check out is at 11 am. My driver got there quarter after 11 am...
the owners reponse...WHEN HAVE YOU EVER CHECK OUT OF A HOTEL AFTER 11AM AND NOT BEEN CHARGED FOR A FULL DAY...uh huh, we all have right.
I send my son to get them the next day
THE DOGS WERE...never groomed, completely starved, had feces imbeded in their fur, cut on the face, and had never been let out to play because they went crazy when they got home...And to add to it...they actually have become very afraid and very nervous around people.
I weighed the dogs on the day they came back...IN 7 DAYS THEY LOST 6 LBS
BEFORE THEY WENT IN THEY HAD DOUBLED THEIR WEIGHT IN 2 MONTHS...
I've been raising German Sheperds all my life...I KNOW WHEN ABUSE HAS OCCURED...the dogs have all the earmarks of abuse from the BOW WAG KENNELS. The rude and obnoxious girl that works there told my son they were going for a massage with the extra money required to get the dogs out.
Not quite there is anyone that would touch this grossly over-weight heffer.
Peter ****
anywhere,, Maryland
U.S.A.
I gave them the benefit of doubt from the first time becaause my dogs actually lost weight when they were there...I spoke to them to resolve the matter.
This time i left them there from a Wednesday thru monday...I Spoke with the owner who said my bill was $250...I sent an employee over one extra day later and he gets a bill for $387...that an extra $137 for one day...check out is at 11 am. My driver got there quarter after 11 am...
the owners reponse...WHEN HAVE YOU EVER CHECK OUT OF A HOTEL AFTER 11AM AND NOT BEEN CHARGED FOR A FULL DAY...uh huh, we all have right.
I send my son to get them the next day
THE DOGS WERE...never groomed, completely starved, had feces imbeded in their fur, cut on the face, and had never been let out to play because they went crazy when they got home...And to add to it...they actually have become very afraid and very nervous around people.
I weighed the dogs on the day they came back...IN 7 DAYS THEY LOST 6 LBS
BEFORE THEY WENT IN THEY HAD DOUBLED THEIR WEIGHT IN 2 MONTHS...
I've been raising German Sheperds all my life...I KNOW WHEN ABUSE HAS OCCURED...the dogs have all the earmarks of abuse from the BOW WAG KENNELS. The rude and obnoxious girl that works there told my son they were going for a massage with the extra money required to get the dogs out.
Not quite there is anyone that would touch this grossly over-weight heffer.
Peter ****
anywhere,, Maryland
U.S.A.
8 Updates & Rebuttals
Me
Las Vegas,Nevada,
U.S.A.
Not a defense
#2Consumer Comment
Fri, January 09, 2009
This is not a defence for anybody. But, especially the first couple of days, and then depending on the dog, they don't tend to eat as well when boarding, or outside of their normal conditions and routine. Shepherds can be sensitive, and that COULD explain the weight loss.
Me
Las Vegas,Nevada,
U.S.A.
Not a defense
#3Consumer Comment
Fri, January 09, 2009
This is not a defence for anybody. But, especially the first couple of days, and then depending on the dog, they don't tend to eat as well when boarding, or outside of their normal conditions and routine. Shepherds can be sensitive, and that COULD explain the weight loss.
Me
Las Vegas,Nevada,
U.S.A.
Not a defense
#4Consumer Comment
Fri, January 09, 2009
This is not a defence for anybody. But, especially the first couple of days, and then depending on the dog, they don't tend to eat as well when boarding, or outside of their normal conditions and routine. Shepherds can be sensitive, and that COULD explain the weight loss.
Me
Las Vegas,Nevada,
U.S.A.
Not a defense
#5Consumer Comment
Fri, January 09, 2009
This is not a defence for anybody. But, especially the first couple of days, and then depending on the dog, they don't tend to eat as well when boarding, or outside of their normal conditions and routine. Shepherds can be sensitive, and that COULD explain the weight loss.
Jfk
Brogue,Pennsylvania,
U.S.A.
....
#6Consumer Comment
Wed, January 07, 2009
I as well had a VERY good experience at Bow Wag. Never has my dog come back thin, hurt, sick, and definitely NEVER seemed like he had been abused. I have also recommended Bow Wag to MANY of my friends and family. They also had a great experience with both of the services (boarding and grooming) that Bow wag offers.
Cat
Hendersonville,Tennessee,
U.S.A.
one thing I have learned over time.......
#7Consumer Suggestion
Sun, December 28, 2008
As soon as a poster here posts a complaint there seem to be those who always pops up that has had "twenty good years" from that place of business..... So, let us remember that while it is nice to know that you have had a good expierence from this kennel, apparently the OP did not. I have had a horrible expierence with a dentist in a town close by where I live, but since he is in business I assume that enough people like him. That still does not make MY expierence with this dentist any less horrible. So while you may have had a good expierence with this kennel apparently the OP did NOT.
Cat
Hendersonville,Tennessee,
U.S.A.
one thing I have learned over time.......
#8Consumer Suggestion
Sun, December 28, 2008
As soon as a poster here posts a complaint there seem to be those who always pops up that has had "twenty good years" from that place of business..... So, let us remember that while it is nice to know that you have had a good expierence from this kennel, apparently the OP did not. I have had a horrible expierence with a dentist in a town close by where I live, but since he is in business I assume that enough people like him. That still does not make MY expierence with this dentist any less horrible. So while you may have had a good expierence with this kennel apparently the OP did NOT.
Camille
Essex,Maryland,
U.S.A.
20 YEARS OF USING BOWWAG KENNELS
#9Consumer Comment
Sat, December 27, 2008
My dachsunds regularly go to Bowwag Kennels and have been treated well. Owners were especially responsive during my husband's terminal illness. My dogs jump out of the car to run to the office.
