- Report: #238651
Complaint Review: Brent Brown Chevrolet - Provo Utah
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Brent Brown Chevrolet
2125 N University Parkway Provo, 84604 Utah, U.S.A.
Phone:
800-749-1814
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Brent Brown Chevrolet ripoff Chevrolet Extortion Theft involving a contract Provo Utah
Purchased a brand spanking new 2007 Chevrolet Aveo from Brent Brown Chevrolet on Jan 20, 2007.
Feb 2, 2007, goes into dealer service as airbag was malfuctioning. (mucho importante safety feature-can't have cars w/o them)
Mar 8, 2007, car still in shop. Hey, it's a lemon, right? Utah govt. says 4x in shop for same repair OR 30 days in shop. I'm the 30 dayer. I ask for repair, exchange, or refund.
Brent Brown says, no repair (no fix as is design problem w/ GM)no exchange, no refund.
Chevrolet was called in. They say no repair as "no known fix", no exchange, no refund.
What? Someone in America buys a 15k product and it is returned in 2 weeks and there is no remedy?
Oh, get this.... GM (Chevrolet) will give me a refund...IF... I purchase a pricier model... as in fork out more thousands of dollars.
GM will make out, Brent Brown will DEFINETLY make out, I would loose. I told them that if I could have afforded a 16k car, I would have purchased one in the first place!
So, they are attempting to extort money from me by saying a refund will only be given if I pay MORE money.
It's off to arbitration! And if that doesn't work (as they are bound by the ruling...I am not) Court.
But how could I not win? I'm sure they will figure out a scheme.
Martina
Provo, Utah
U.S.A.
Feb 2, 2007, goes into dealer service as airbag was malfuctioning. (mucho importante safety feature-can't have cars w/o them)
Mar 8, 2007, car still in shop. Hey, it's a lemon, right? Utah govt. says 4x in shop for same repair OR 30 days in shop. I'm the 30 dayer. I ask for repair, exchange, or refund.
Brent Brown says, no repair (no fix as is design problem w/ GM)no exchange, no refund.
Chevrolet was called in. They say no repair as "no known fix", no exchange, no refund.
What? Someone in America buys a 15k product and it is returned in 2 weeks and there is no remedy?
Oh, get this.... GM (Chevrolet) will give me a refund...IF... I purchase a pricier model... as in fork out more thousands of dollars.
GM will make out, Brent Brown will DEFINETLY make out, I would loose. I told them that if I could have afforded a 16k car, I would have purchased one in the first place!
So, they are attempting to extort money from me by saying a refund will only be given if I pay MORE money.
It's off to arbitration! And if that doesn't work (as they are bound by the ruling...I am not) Court.
But how could I not win? I'm sure they will figure out a scheme.
Martina
Provo, Utah
U.S.A.
