- Report: #1079414
Complaint Review: Bright House Networks - New Port Richey Florida
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Author Not Confirmed
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Bright House Networks
10555 Moon Lake Road New Port Richey, 34654 Florida, USA
Phone:
727 856 3278
Web:
www.brighthouse.com/TampaBay
Categories:
Business Rating:
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Bright House Networks Deceptive Company New Port Richey Florida
Before signing up for service I went to their website several times to see if I could uses my modem. The model number was listed as one of the modems that would work with their network. That was not true, so I ended up paying a monthly fee to rent one of their modems. After that the tech told me if I wanted Wi-FI that would be another $49 one time fee. I bought my own router. The following day I called Customer Care to tell them what had happened, I said I should not be paying a modem fee but she would not help. She was unsympathetic.
