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  • Report:  #216596

Complaint Review: Bubblin Well Pet Memorial Park - Napa California

Reported By:
- san jose, California,
Submitted:
Updated:

Bubblin Well Pet Memorial Park
2462 Atlas Peak Road Napa, 94558 California, U.S.A.
Phone:
707-255-3456
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
My little girl Carolina, is lost. Dan Harberts of Bubbking Well, abused her by not following my wishes, nor our contract. Carolina was to be creamated privetly with her remains sent back to me. What i received was over a pound and a half of remains, way to much for a 8 pound toy poodle. I called and said maybe there was a mix-up cause i had to much remains. They wanted me to send the remains back, i was not willing to do that, so Mr Harberts met me at my home. He then tryed to tell me that what i received was my little girl Carolina and some more added. I did not ask for more to be added, i asked that she be cremated by herself with her returning to me. The paper work order for the day she was creamted had 15 pets of all sizes cremated at the sametime in the same chamber. I don't even now if i have eny of her remains. Mr Harberts said that if it was a money thing that i will receive my money back, i don't want my money back what i want is for the cremation to have been done like i asked. They have stolen my right to memorialize her right.

Carolina was my little dancing girl. It was hard engough to lose her once. I feel like a had to lose her again. To read her story The San Jose Mercurynews paper on August 9,2005 Saddened pet owner seeks regulations on crematories by Linda Goldston.

Nancy

san jose, California
U.S.A.


1 Updates & Rebuttals

Angelina

St. James,
New York,
U.S.A.
Nancy, sorry for the loss of your girl

#2Consumer Comment

Thu, October 19, 2006

I understand what hurt you are feeling. I am also mourning the loss of my sweet, precious dog. I had her 14 years, and also had her cremated. I am a Certified Veterinarian Technician, and had my girl cremated. I have her remains on my mantle. I know how awful you are feeling to not be sure even if you have her. I do know how they operate, and most places to care, and have respect for the pets. They do cremate them, but not all in one big lot. Meaning, they are done together, but separated on the tray. You have her her remains, and also some of another animal. Please be assured, she knows you loved her, and went the extra mile to bring her home. Try to look at it as this. While you do have her remains, you also have the remains of another pet that meant so much to someone else. You are a good person, and I know how much you love and miss her. Have you thought about grief counseling for your girl??? It can really help you feel better. I know this isn't an answer to your situation, I just wanted to let you know I care, because I also have the same heartache, and will never get over my sweet girl. I have learned to accept it, but it still hurts so much, and it has been almost 2 years. Carolina will always be in your heart. They cannot take that away from you.

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