Rich
Palm Harbor,#2Author of original report
Sat, January 28, 2012
I'm not sure what Gene means by embassed but one thing is for sure, he is a con man and can be seen by other reports such as; http://www.ripoffreport.com/rv-dealers/capital-rv-sales/capital-rv-sales-it-s-a-ripof-189d8.htm
I gave a full and detailed description of his practice and what I received in service from him. The only thing I requested was a portion of the exuberant rent he charged on the basis he had skilled mechanics to do the job which he did not.
Here is another complaint file against Capital RV. http://www.eons.com/groups/topic/2461624-Opinions-on-Capital-RV-Sales-Florida I copied the below from a thread.
This is a scam. Don't fall for it. They contacted me after they saw my ad listing my RV for sale online. Once they got the money, I didn't hear from them again. When I contacted them several more times, they made all kinds of promises, but they never followed through. It was a waste of money.
posted by Frustrated Jim 5 months ago
If you do business with them you may get lucky or you may be reporting them the way so many others have. There are to many other good businesses out there to do business with someone that has numerous complaints. I wish I would have checked them out before I got sucked in.
EUGENE J PUCKACE
PALM HARBOR,#3REBUTTAL Owner of company
Sat, January 28, 2012
It is amazing reading his comments and how the story has changed. the bottom line he admits rent was the issue for him and he got embassed. This type of customer i hope we don't see again.
Rich
Palm Harbor,#4Author of original report
Sat, December 31, 2011
It is correct I am not the registered owner of the motor coach. I purchased it by way of contract and have been in possession of it as well as been making payments on it since 2007. I purchased the motor coach this way because the registered owner is seriously upside down on what he owes and it was easier financially among other things to do a contract sale.
The engine was only partially disassembled by a certified Cummins repair shop in Ocala Florida. Since the job was much bigger and costly to do than hoped, I decided to have it towed to our destination which was Palm Harbor Fl. so that I could later have it repaired when more convenient. This was mentioned to his shop manager before it was ever towed to Capital.
The mechanic, which was very professional, knowledgeable and NO LONGER WORKS AT CAPITAL, told me he would asses the work and get back to me. Mr Puchace was no where near the shop that day. It was several days later that I visited the shop to discuss the work and that was when I was informed the mechanic along with a couple others I originally spoke with were no longer working for Capital.
When I visited and met Mr Puchace the first time, I was lead to believe that he had a capable service department that would be able to make the reqired repairs whether or not they would be warranted and any money I spent on rent would be applied to the repairs. This is why I agreed to the rent.
The person I am purchasing the motor coach from did send a mechanic down to take a look at the coach and Capital RV Repair facilities. The mechanic was very clear in what he thought of Mr. Puchace and Capital. I am more than happy to refer anyone to the mechanic if they would like to get his thoughts first hand.
The mechanic did come down to discuss the work and that was when Mr. Puchace had commented on getting an engine from Jasper engines which anyone that works on diesel engines knows, Jasper doesn't sell these as rebuilds or otherwise. After discussing the matter with the mechanic and the seller to me, we knew it was very clear this was not a job to be done by a facility that does more work on golf cars now than on motor coaches.
On Dec. 17, after I got a call that the mechanic would be down to pick up the coach the following day, I called Capital to discuss the storage rent with Mr. Puchace which didn't return my call. I finally got ahold of him while he was on the phone with the mechanic and asked him to call me when he was finished talking with the mechanic. Nearly an hour had passed and it was closing time, I called him back again. That was when he proceeded to tell me that he got the money from the mechanic without talking to me first and proceeded to hang up on me when I tried to discuss the agreement we had and that it was made on promises he could not keep.
I never tried to have it towed without having discussed the concerns I had and make an amicable and fair agreement. By Mr' Puchace conning the mechanic into paying the rent without returning my phone call or discussing it with me first just shows his flavor of deceptive practice.
If you are considering using this place to repair a car, an RV, to sell an RV to repair a golf car or to purchase a golf car, consider this, if a small business is truly successful at what they do, they wouldn't practice so much work under one roof and would have a staff that could handle specialized work instead of golf car mechanics working on RV's or vis versa.
I suggest anyone to look for the other reports on the web of this facility and the erroneous activities they practice. I wish I had.
EUGENE J PUCKACE
PALM HARBOR,#5REBUTTAL Owner of company
Fri, December 30, 2011
This is in response to this outrageous complaint. Capital Service Center has been successfully operating in this location for 13 years with seldomly a problem. Following is the account of what really occured: