- Report: #100257
Complaint Review: Capital Vacations - Travel Agent Network Stay In Touch L - St. Petersburg Florida
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Author Not Confirmed
Why?
Capital Vacations - Travel Agent Network Stay In Touch L
696 First Ave N., Ste 200 St. Petersburg, 33701 Florida, U.S.A.
Phone:
888-824-7675
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Capital Vacations, Travel Agent Network, Stay In Touch L ripoff, does not provide information, does not stop deducting from your account St. Petersburg Florida
I was called by this company. After due deliberation, I provided my checking account number. The girl was very nice. Supposedly I was going to get all the information in a blue envelope with the numbers to call and cancel before deduction from my account. Received the blue envelope, only info was regarding cruises. Called the 888# to decline. I was told that I was taken off the billing, but that one service had been billed to me already.
They billed me for $149 which put me into overdraft. I was advised that the only way to reverse it was to send a letter with my name, address and amount to be re-imbursed, which I did. I also demanded the NSF fees to be covered as well. I gave them 7 days to replenish my account. Right at the 7th day, my account received the $149 but no NSF fees re-imbursement. Also, they had billed my account another $49.95 labeled Stay In Touch L. I have tried to contact all their 800#s and get busy signals.
Here are all the 800 numbers that I know: 1-888-824-7675, 1-877-242-0778, 1-888-320-6847. Two have voice messages, but when I try to get to a customer service rep, they suddenly give me a fast busy signal. Live and Learn.
Cheri
Austin, Texas
U.S.A.
They billed me for $149 which put me into overdraft. I was advised that the only way to reverse it was to send a letter with my name, address and amount to be re-imbursed, which I did. I also demanded the NSF fees to be covered as well. I gave them 7 days to replenish my account. Right at the 7th day, my account received the $149 but no NSF fees re-imbursement. Also, they had billed my account another $49.95 labeled Stay In Touch L. I have tried to contact all their 800#s and get busy signals.
Here are all the 800 numbers that I know: 1-888-824-7675, 1-877-242-0778, 1-888-320-6847. Two have voice messages, but when I try to get to a customer service rep, they suddenly give me a fast busy signal. Live and Learn.
Cheri
Austin, Texas
U.S.A.
1 Updates & Rebuttals
Cheri
Austin,Texas,
U.S.A.
Versitalk is Stay in Touch L
#2Author of original report
Fri, July 23, 2004
Finally got through to someone. She attempted to be slightly helpful. I told her that her company owed me over $100, she said that that wasn't Capital Vacations, but Versitalk and Travel Agent Network - two totally different companies. LOL. She gave me an 800# for Versitalk (888-711-6689), lo and behold, the voice message is the same voice on ALL the voice messages for ALL those companies. I will grant that she behaved somewhat professionally, although I cannot say the same for the company she works for. I just wanted to provide everyone the phone numbers that I have documented. That way we can all call and harass and make their lives harder. Karma is hell.
