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  • Report:  #1244241

Complaint Review: Car hop Lincoln nebraska - Lincoln Nebraska

Reported By:
Kris - Crete, Nebraska, USA
Submitted:
Updated:

Car hop Lincoln nebraska
2400 N. 48th Lincoln, 68504 Nebraska, USA
Phone:
1-888-826-4227
Web:
Carhop.com
Categories:
Tell us has your experience with this business or person been good? What's this?

 I purchase a 2002 Ford Taurus on March 21st 2015 and it has been in the shop several times. When I purchased the car they selected for me, I told them there was something wrong with the transmission. After a couple times to the shop and several phone calls and getting stranded on the hiway, they finally replaced the transmission with a used one. I then got it back and now it will not shift. I got it to the shop that they prefer and they called and said that the problem is now in the engine. I now have to wait once again for carhop warranty to call back and see if they will cover it. They should stand by the cars that they choose for you. If I had chosen a car I would not expect them to cover it but they choose it for me and all I asked for was a reliable vehicle. I want them to stand by it and fix it. If it wasn't for a friend with a extra vehical I would have lost my job by now. This is not fair. I do not want this to happen to anyone else. I have made all my payments on time for this fix or repair daily and I believe they should stand by it and fix it.



1 Updates & Rebuttals

Jim

Florida,
USA
One Really Good Question!

#2Consumer Comment

Mon, July 27, 2015

As per YOUR report, they picked out a car for you.  You took the car on a test drive.  During the test drive, YOU noticed a transmission problem.

Why in the world would YOU move forward with the purchase of a car which YOU KNEW had a transmission problem???

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