On 7/24/15 I went to withdraw funds from the Cardtronics ATM located in Winn Dixie, 3200 North Ashley Street, Valdosta, Ga. I had $363 on my card and requested withdrawal of $300. The machine only dispensed $120, yet claimed via my receipt that they had dispensed $300.
We immediately reported this to Winn Dixie management, who contacted cardtronics and reported the issue. My husband also talked to the service rep from cardtronics on Winn Dixie's phone. The company states they cannot do anything about it.
Now, I am forced to file some sort of Reg E form which will take up to 45 days. I honestly do not expect to get my money without a legal fight. I was advised that the company only balances the ATM once a month. These company's should be held accountable for the machines they place in retail outlets.
Upon research, I have found that I am far from the only person who has had this sort of problem with Cardtronics. I think a class action lawsuit with punitive damages would be a great idea.