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  • Report:  #1421307

Complaint Review: Care Credit - Orlando Florida

Reported By:
Jonathan - Lansing, other, United States
Submitted:
Updated:

Care Credit
PO BOX 960061 Orlando, 32896-0061 Florida, United States
Phone:
1-866-893-7864
Web:
carecredit.com
Categories:
Tell us has your experience with this business or person been good? What's this?

I borrowed $800 from carecredit for the final stage of a tooth implant. I paid them off in their promotional period, and according to the contract, should owe nothing in finance charges. They have charged me 2 late fees, totalling $54 on a zero balance. Not just unfair, but totally goes against the language in the promotion. They won't listen to reason, so here I am.



2 Updates & Rebuttals

Jonathan

Lansing,
United States
Scam

#2Author of original report

Sat, January 06, 2018

I paid it off, now I get a late "fee" assessed on a late fee? I paid it off within your promotional time period. Extremely misleading at best. 


Walter

Columbia,
South Carolina,
United States
Fee vs charge

#3General Comment

Fri, January 05, 2018

Late fees are not finance charges. They are accessed when your payment is not received by the due date. Finance charges, interest, was not charged by your post, so they didn't violate the offer. You were just late with two payments.

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