I borrowed $800 from carecredit for the final stage of a tooth implant. I paid them off in their promotional period, and according to the contract, should owe nothing in finance charges. They have charged me 2 late fees, totalling $54 on a zero balance. Not just unfair, but totally goes against the language in the promotion. They won't listen to reason, so here I am.
Jonathan
Lansing,#2Author of original report
Sat, January 06, 2018
I paid it off, now I get a late "fee" assessed on a late fee? I paid it off within your promotional time period. Extremely misleading at best.
Walter
Columbia,#3General Comment
Fri, January 05, 2018
Late fees are not finance charges. They are accessed when your payment is not received by the due date. Finance charges, interest, was not charged by your post, so they didn't violate the offer. You were just late with two payments.