- Report: #1064832
Complaint Review: carpet One Bentonville Arkansas - bentonville Arkansas
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Author Not Confirmed
Why?
carpet One Bentonville Arkansas
1100 SE 14th St bentonville, 72712 Arkansas, USA
Web:
http://www.carpetone.com/
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
carpet One Bentonville Arkansas Cheap, terrible Carpet JOb bentonville Arkansas
In Jan of 2012 we had carpet laid by carpet one. THe installers measured the carpet out in the street and doidnt seem to know what they were doing. THe cut pieces of carpet to fit corners and around firplace instead on one big piece. We have seams up and pucks in the carpet also carpet is coming up in places. THe are "air holes" under the carpet. We called and they sent someone else out who cut yet another piece of carpet to FIX the issues on one side of the front room. Still ahve seams from that and carpet never fit "tight" to floor. THey never address any issues after that, if fact they deleted by review on their old website and did not return any more of my calls . We are stuck with a crappy and very expensive carpet job!!
2 Updates & Rebuttals
kathy
bella vista,Arkansas,
account name
#2Author of original report
Mon, July 15, 2013
The carpet was bought under the name of Barry Edwards, my husband
Carpet One of NWA
Springdale,Arkansas,
Carpet One of Bentonville
#3UPDATE Employee
Mon, July 15, 2013
I represent Carpet One of Bentonville, AR and I saw your post online. I would like to say that we have researched everywhere we can to try and locate an invoice showing that you purchased something from us but we are unable to find anything. Is there another name that we may be able to search to be able to locate your purchase?
If there is something we can do to help in anyway please feel free to contact me at anytime.
My name is Tyler Brown and my email is [email protected].
