Disneyanakid
Exeter,#2Consumer Comment
Fri, February 13, 2015
In support of Carroll's Tires, I have been a loyal customer for many years, I have used their shop in Porterville, Visalia, and Tulare. At each of these locations I have been treated fairly and professionally. If there has been any problem they have repaired or rectified quickly and without further issue. My feeling is that the individual that is making the report is harrassing them as there is a similar complaint from a different date but the description is almost exactly the same with some very minor wording differences. I also suspect the Complaintant may be a disgruntled ex-employee by the descriptions used. Please do not give this man any credence in your decision to patronize Carroll's Tire Wherehouses, as I and most of my friends that I have reccomended them to, have had superior service from them.
Aj
PORTERVILLE,#3REBUTTAL Owner of company
Wed, July 16, 2008
We apologize for any misunderstanding in this said incident. Carroll's Tire Whse has been in business for over 31 years and has, outside of this complaint, had a stellar customer service record with the Better Business Bureau and the Chamber of Commerce. We have responded to this particular complaint through the BBB channels and look forward to a swift resolution in this matter. We pride ourselves on our outstanding customer satisfaction throughout the entire Central Valley of California for the last 30+ years we have been in business. Sincerely, Carroll's Tire Warehouse Management 559-781-5040 x 10