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  • Report:  #1246339

Complaint Review: Cars Protection Plus - Murrysville Nationwide

Reported By:
Musicdoctor412 - New Castle, Delaware, USA
Submitted:
Updated:

Cars Protection Plus
4431 William Penn Hwy Ste 1 Murrysville, 15668 Nationwide, USA
Phone:
888-335-6838
Web:
www.carsprotectionplus.com
Categories:
Tell us has your experience with this business or person been good? What's this?

Purchased a warranty from them based on a suggestion from the car dealership. What a mistake. Knew something was up when I never received the warranty card and had to call to get one. This company closed a claim after 30 days when they never heard back from my mechanic AFTER they lied to them and said the car is under recall for the trans by ACURA. They said they would not cover a pre existing issue. So why would they hear back from my mechanic? After contacting ACURA and finding out the car was not under recall it was just a service notice they issued and contacting this trash company the warranty expired! Contacted the dealer for their help and that was useless because CPP said my warranty had expired by a four weeks and they could not help becasue they closed the claim after not hearing back from the mechanic when they told him they would not pay a claim because of the recall.....LOL So why would he call back before he found out the truth from ACURA? 

I posted on their facebook page and they sent me a message to contact them to see what they could do to help. I called and spoke with "Kayla" she said they could not help and "the people that respond on Facebook for the company are not really employees". This company is by far the worst of the worst, they give good auto warranty companies a bad rap. Under no circumstances should you do any type of business with CARS PROTECTION PLUS. You have been warned. 



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