- Report: #1035251
Complaint Review: Cedarwood Cattery owner Karen Vance - Altona New York
-
Author Not Confirmed
Why?
Cedarwood Cattery owner Karen Vance
Altona, NY Altona, New York, United States of America
Phone:
Web:
Cedarwoodcattery.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Cedarwood Cattery, owner Karen Vance After 3 months (with a deposit and a final payment totaling $900.00) reneged on contact to sell kitten on the day of delivery. Altona, New York
After 3 months of waiting for the Abyssinian kitten, the Cedarwood Cattery owner reneged to transport and deliver the expected kitten. I had put down an initial deposit and paid the balance in full to seal the contract.
The seller did not even have the decency to call to inform me that she sold the kitten to another customer. In which she stated this fact to me at a later date.
On the promised day of delivery, I called the owner to confirm that everything was in order. Her response was affirmative. Without explanation the funds were credited back to me.
Totally unethical business practice. Must have gotten a more profitable deal.
On the promised day of delivery, I called the owner to confirm that everything was in order. Her response was affirmative. Without explanation the funds were credited back to me.
Totally unethical business practice. Must have gotten a more profitable deal.
3 Updates & Rebuttals
ABailey
Maryland,USA
I was a bait and switch victim also
#2Consumer Comment
Sun, October 04, 2015
In 2011, I paid a $200 downpayment to Susan Graham of Aksum Abyssinians. After months of the runaround and no kitten, I contacted Karen Vance to see whether I could get a Aby from her. It turned out that Susan Graham and Karen Vance work as business partners. With them working in cahoots, I experienced the same bait and switch as the previous writer. I paid an additional $800 to Karen Vance and was told about the specific kitten I would receive. Before I received the kitten, Susan persuaded Karen to sell the kitten I'd been promised to a breeder. Later, Susan sent me a picture of another kitten I would receive instead. When I returned home after diriving from Maryland to Georgia after finally picking up the kitten from Susan (she'd made a business trip to see Karen Vance in Canada and took my kitten back to Georgia with her), I discovered the kitten I received did not match the picture I'd been sent. Fooled me twice. It was my first time purchasing a purebred kitten. It was my misfortune to stumble on two breeders with such unethical business practices.
Hiwey61
New York,New York,
Similarly bad experience with Cedarwood cattery
#3Consumer Comment
Fri, June 06, 2014
I had an equally bad experience with Karen Vance at Cedarwood Cattery. It's just sad that someone who breeds and sells high-end pets cannot manage to be honest and straightforward with customers who want to have a nice pet. In particular, Ms. Vance needs to state all terms of a sale BEFORE the transaction, and she needs to KEEP HER WORD!
