Ken
Greeley,#2Consumer Comment
Tue, October 25, 2011
And they have a warning about the company's operations.
Here's part of the report:
Additional Complaint Information
This company has a pattern of serious complaint allegations relating to billing, shipping, and refund issues. Customers complain the company charges their credit or debit card, but fails to ship ordered merchandise. Complainants report when they contact the company to inquire on the status of their order, they are repeatedly told the items are on back order, or that a refund is in process. Complainants report they receive neither a refund nor their ordered products. Some complainants allege they have been trying to obtain their pre-paid orders or a refund for as long as a year with no success. Many customers claim they are unable to reach a live person at the company, or if they do, they are repeatedly stalled with promises of deliveries or refunds which never materialize. The company responded to a few complaints by issuing refunds, or in some cases complainants have advised the BBB they finally received a refund.
Looks like they're making a practice of Ripping Off their customers. Sorry you got scammed by them.