- Report: #477130
Complaint Review: Chase / JPMorgan Bank - HOUSTON Texas
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Author Confirmed
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Chase / JPMorgan Bank
TX2-K264 P.O.BOX 4409 HOUSTON, 77210-9478 Texas, U.S.A.
Phone:
800-935-9935
Web:
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Chase / JPMorgan Bank lets co/account holder withdrawl money & dosn't stop them, then LIE'S to the account holder HOUSTON Texas
I opened a checking account with Chase in Mesa AZ, on 04/21/08, all went good till I lost my job, I moved to Ks (that has no chase banks @ all), I was then living with my ex husband (again), so I had put him on the account before we moved from AZ, to Ks so that it would be easer to pay bills, after about7 months I left him on May 22nd 2009 I called Chase bank in AZ spoke to Cora & told her I needed to be removed from the account since it is his money going in now that I was out of a job, (the account was in the + at this time) no 1 told me I could close the account over the phone!!! so when Michael's check from SSI went into the bank he stared taking money out & Mike had called & got his own debit card & spent over $400. in 1 day @ Alltel then he continued to withdraw money till he was $250.00 over drawn & I have proof that it was his signature on the checks & his debit card that was used, & that Chase allowed Michael to over draw the account that badly, Mike has since had his check mailed to him instead of going into the bank & that bank is going to make me pay it after they had said that they would remove me from the account when I send back the seignior card, I finely got it in the mail 2 months & 2 days after I had requested it so on July 29th I went to town had it notarized & faxed to Chase, then also mailed it to the bank ,waited the 5 business days then called Lillana back to request a copy of the removing me when I was told that I had to pay the NOW $256.27 in order to do so & she said that I was never told that I would be taken off while it was in the (-) all Chase Bank dose is lie & let people get in to finical trouble when they tried to do what was right, I have been going through with this nonsense since May 22nd 2009 & all the phone calls for nothing
Carol
Wakefield, Kansas
U.S.A.
Carol
Wakefield, Kansas
U.S.A.
1 Updates & Rebuttals
ReactorCore
Victoria,British Columbia,
Canada
A Bank is NOT a Babysitter
#2Consumer Comment
Thu, August 06, 2009
So, you let your EX-husband get a debit card while the account was in both your names, HE spent money like water and you somehow expect the bank to hold your hand while he makes purchases? First, he's your EX for a reason I'm sure. Why are you even thinking of letting him anywhere *near* something as important as your personal finances? You say it's because it would be "easier" to pay bills, but in reality, could you have paid the bills without him on the account? It's not the job of the bank to oversee your spending habits. I'm sure that nowhere in the terms and conditions you signed on opening the account did it indicate "the bank promises to ensure that you are a good girl and boy and will not allow you to overdraw your account". The bank has *thousands* of subscribers to it's service and it's ludicrous to think that they have the time and resources to oversee and protect you personally. They're not monetary babysitters. Sorry, but in this instance, this is your own damned fault.
