Complaint Review: child support servivesMcDonough - cdonough Georgia

My complaints are multifacete with child support services and the intake division. My first grievance is in 2007 I made a immediate transition from one employer to another leaving first employer on a friday and beging work for a current employer the following monday. I notified child support services in writing on monday my first day of employment of my transition with case number, address and name of current employer. Also address of previous employer and departure date. I then called child supports call center requesting a deduction order to fax to current employerhr department to establish immediate payroll deductions.

On my second week of employment regular weekly deduction in the ordered sum was carried out weekly with out disruption.  How ever my former emplyer made a error and continued to pay weekly support payments for 5 months after my departure.  I recieved notice in mail on the 7 th month of former employers error, they hired a attorney and demanded there money back. Second part of the notice was intent to raise my support payment and use extra percentage to pay back former emplayer. Keep in mind my x wife recieved duplicate payments for 5 months however child support services still ciezed extra income from me to pay back former employer. In this process I was put in a arrears for those five months my x wife recieved duplicat payments.

Extra earnings were seized from weekly earnings. I took off work and made 4 appearance to child support services each time requested to speak with case agent, supervisor or assistant DA and was refused, belittled and spoken to like a dog. Requested to leave a message all 4 times, never a responce. Called the call center and waited no less than a hour and a half 6 times, I was told they could not help, hung up on and talked down to. Called back spoke with call center supervisor she was very pleasant and was told she would make sure a case agent called me back. No responce. Called back she said im guessing she has not responded back to you, no she has not she promised she would go over her head and make someone call back. No responce. I wrote 3 letters to my local office nor responce.

Wrote the governor,  no responce, wrote the federal oversight divisions of child support services,  no responce. In the mean time my case agent was switched and now began the bombardment of threatning letters to suspend my license and cieze tax refund. I wrote another letter to her explaining what happend accompanied by files of my payment history, letters and complaints filed requesting a audit. Fast foward 3 years a case agent finally calls me back and explains they put me in the arrears,  raised my deduction amount and taking a percentage away from my x wife to pay back former employer. Now its 2015 and they still are taking extra earning out and refuse to audit or reimburse the money ive had to pay.

My second issue is with the intake division in atlanta for child support division. Upon request of child supports records I did a audit of the financials myself. I then requested from HR at current employer and previuos payment history on a spreadsheet.  The payments processed into the intake division did not match either employers standard deduction.  Almost half the financials entered by child supports intake division did not match either employers mandatory deduction order that was paid and processed with reciept. Where did this extra money go. I requested numerous audits from the intake management,  no responce. I currently have a scheduled meeting with Gov Nathan Deal to discuss my case also I have filed a complaint with the Governors office with child support lesion and the commision. Awaiting a responce if they will investigate my case starting from 2007 to current. 

My license has been suspended recently using these false numbers. I had a court date I appeared but the case agent failed to appear, another case agent quoted her as saying " I thought I had something scheduled on the docket, but I was unsure, but she will be back in one week " the judge entered me as failure to appear. Fortunately I have evidence on file I was there at court but the case agent decided to take a vacation instead. Im working with the judges assistant that has promised she will request records and investigate.  I have sent proper documentation to the judge, child support services and the judges assistant to hopefully clear this matter up. 

Last but not least a year and a half ago I received a debilitating spinal injury from a fall that left me bedridden for 7 months, additionally there was a period of a year where I had to do intensive physical therapy to walk again and correct my posture and regain my strength.  During this whole period I was heavily medicated with sedatives,  nerve blockers, assortments of narcotic pain prescriptions, steriods, anti vomiting,  muscle relaxers, injections etc. Needless to say I could not work much less walk, sit more than a couple minutes,  stand, lay on my left or right side. I had no insurance, workmans comp, self employed, not eligible for medicade, tax credits for universal health care, charity care, primary care physician unable to help due to the specifics of the injury requiring specialist and specialized diagnostics with a minimum initial cost of 7,000 dollars across the board plus doc visits and surgery by a neurosurgeon.

As I was self pay I could not afford this not to mention I lost my home and everything I worked to build during my whole life. I was still bombarded by child support services with threats non stop despite my attempts to provide my medical files, whiteness statements and providing additional information with doctors names and numbers as reference.  I will never be the same again physically but in Feb of 2015 I started looking for a job that could work with my limitations,  no repetitive lifting, climbing, crawling and found one a couple months into my search only to find out my license was suspended with out no notification from the DMV, child support services or court. This is being investigated by a judges assistant that is graciously trying to assist me and help me fight this. 

This agency child support  services must be audited and reviewed by a third neutral party. I believe supporting your children is without question a moral obligation.  These children have a god given right to be provided for, loved unconditionally and protected physically and emotionally.  But I ask what good may come from such a agency that demonizes men, creating compounding hardships, and indoctrinates our little ones casting all fathers into a questionable suitable role model.