- Report: #1302082
Complaint Review: Christian Carter - Nationwide
Reported By:
Taylor -
Palmerston, Montana, Australia
Submitted:
Updated:
-
Author Confirmed
Why?
Christian Carter
Nationwide, USA
Phone:
97008-7105
Web:
http://www.catchhimandkeephim.com/contact.html
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Christian Carter Christian Carter-catch him &keep him fraud, lied, dishonest, changed amount of purchase, did not charge my account, lied and said they tried to charge my account on the day of purchase, said my card was not working, My bank confirmed they did not attempt to charge my account at all, charged my bank 17 days after purchase more than the original purchase amount. Beaverton Nationwide
They dont charge you the orginal amount, they send an email later "lying" saying they TRIED to but my bank (Commonwealth Bank Australia) says this is a lie, there was NO ATTEMPT made to charge me at all.
LIE.......Sent from "Christian Carter" "Catch him & Keep him"
Unfortunately, your card was declined when we attempted to charge $37.97 for the Catch Him & Keep Him Audio + Ebook Bundle product that you purchased on April 10, 2016.
17 Days later..... they charged me $47.27..... obviously also including an extra charge for the "free trial" I did not want!
I am so dissapointed, how many people have you done this too? Do you think its right to do this kind of thing? Take peoples hard earned money? Christian? If thats even your real name? I thought your product was good, I read half you book in one night...... now I think its just Rubbish, a marketing front for a rip off SCAM.
1 Updates & Rebuttals
Christian Carter Customer Service
Alabama,USA
Misunderstanding
#2UPDATE Employee
Thu, April 28, 2016
I am so sorry to hear that there was a misunderstanding with your order! Your order included a 7 day free trial so the payment wasn't attempted until after the 7 days. There was initially an issue processing the payment so our cash register processed the payment after waiting another 7 days. The product was $37.97 in U.S. funds but, since you are a resident of Australia, foreign exhange rates were applied. Unfortunately, we have no control over the exchange rates.
When your email was received, we explained the issue and proactively refunded your order. I apologize for the confusion. Please contact us at http://www.catchhimandkeephim.com/contact.html or [email protected] with any questions.
