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  • Report:  #90041

Complaint Review: Chrysler Moore - Peoria Arizona

Reported By:
- peora az 85302, Arizona,
Submitted:
Updated:

Chrysler Moore
87th Avenue And Bell Road Peoria, 85382 Arizona, U.S.A.
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I purchased a 2004 Town and Country minivan from Chrysler Moore in Peoria, AZ on February 14, 2004. The first time my little lemon died and was towed was in March, at 107 miles.

In the two months to follow, it failed to start 3 more times. Each time it was towed into the shop, where the owner and service manager explained that since they cannot replicate the problem, it simply does not exist.

Their lack of customer service and disregard for quality assurance make it my pleasure to print I GOT MY LEMON AT MOORE in as many places as possible. Think twice before purchasing a Town and Country, and don't think at ALL about going to Moore!

Melissa

peora az 85302, Arizona
U.S.A.


3 Updates & Rebuttals

Luke

Peoria,
Arizona,
U.S.A.
Resolution for mellisa and response to deani

#2Consumer Suggestion

Tue, November 15, 2005

Regarding Mellisa's 04' Van, we were never able to duplicate her concern and it was brought to our concern since she wrote this complaint last year. Since that time she has also been in for lots maintenance and she likes our store enough that we traded her out of the van and into a Jeep. She has no further complaints and continues to refer to us. Deani, Is not truthful. This Jeep has been to our shop for a total of 5 warranty visits in the last 2 years. Just after the 2nd visit their car had been in a large accident. Many of their complaints are a direct reslut of the damage caused by their accident.


Kathleen

Gilbert,
Arizona,
U.S.A.
Rebuttal against Moore Chrysler, not a rebuttal, should have been a separate report against Moore Chrysler.

#3Consumer Comment

Sun, May 29, 2005

The rebuttal posted for report on Moore Chrysler Lemon Van etc..... is not a rebuttal. I was very disappointed to find that out because I too have a report posted on this site against the same dealership, and was anxious to hear what they had to say for themselves. The article submitted should have been a separate report against Moore Chrysler, not a rebuttal.


Deani

Glendale,
Arizona,
U.S.A.
Moore got me too!

#4Consumer Suggestion

Sat, January 29, 2005

I also purchased a 2004 vehicle Chrysler Moore-My own commentary is listed. I went for the 15th time today for repairs! Vehicle has 22k miles..of course no help from Moore and no response from Daimler. Have you been able to get resolution? If not-only an idea but only takes 2 consumers against same corp for CLASS ACTION SUIT --there are others like us. Selling defective merchandise is not legal. We dont want trouble..just fix the problem,replace the vehicle or let us walk away! Good Luck!

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