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  • Report:  #1310649

Complaint Review: Citadel Construction - New Hyde Park New York

Reported By:
HJJD - Little Neck, New York, USA
Submitted:
Updated:

Citadel Construction
370 Nassau Blvd New Hyde Park, 11040 New York, USA
Phone:
5162366902
Web:
https://www.angieslist.com/companylist/us/ny/baldwin/citadel-home-improvements-reviews-6443603.htm
Categories:
Tell us has your experience with this business or person been good? What's this?

In 2014 my wife found him thru the internet (first dumb mistake).  She believed the reviews he posted on his own website which is now defunct (second stupid mistake). He also claimed to be the building inspector for Baldwin and a licensed electrician so he gave us some references to call (probably relatives). Then we gave him a large deposit to do the work and was told to go to Lumber Liquidators to look for materials that we would buy and deduct from the final bill using his discount. (third idiotoc mistake).  

He has no workers if his own.  He uses whomever he can find and pays them low wages to keep his costs down.  They have no skills, or - he subs out the work and disappears with no way to contact him.  (He leaves his voicemail box full)

He promised a bathroom renovation in 7 days. I estimated 15 working days. 4 months later, I finally found him thru his old business partner Phil.  The subcontractor came over and tried to finish what he could but the money was gone and he had to appease 5 other customers that Steve sold a bill of goods to.  

In the end, I had to hire another contractor to redo everything.  The contractor found dangerous structural conditions with beams being cut away with no replacment or drilled out for plumbing waste pipes to the point of no longer being load bearing.  My $15,000 job turned into a $40,000 job and took almost a year to have my bathroom back to normal!

 

We will never be that trusting again.  The guy is a lowlife and I can't believe he is still alive after the way he treats people. 



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