- Report: #318200
Complaint Review: Citifinancial Finance - Balch Springs Texas
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Author Confirmed
Why?
Citifinancial Finance
4911 Lake June Balch Springs, 75080 Texas, U.S.A.
Phone:
972-913-0889
Web:
N/A
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Business Rating:
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Tell us has your experience with this business or person been good?
Citifinancial Finance When I opened up the loan I took out additional insurance to protect myself, and when I needed the insurance to pay off after making payment when I've became unemployed the Company and Insurance refuse to pay out. And in return they drop the insurance and did not lower my payments. And I was encourage by their Representive to aplly for such premiums that does not payoff, when one really needs it. Balch Springs Texas
I opened up an loan took out additional insurance with jobs cuts the way it is today, I thought I was stable on my new job. I paid my premiums in a timely manner even after my job lost I took ill and needed for the insurance to kick in, filled out all the neccessary paperwork to be told, that the insurance would not pay my monthly premiums until I could find fulltime employment, I was suggested by Citifinancial to drop the insurance and my premiums would lower since they fail to payout, and return I'm getting charged the regular premiums of the loan without insurance protection, and I'm being charged the regular premium for services they do not provide are stand behind so watch out consumers do not open an unsecured loan with them unless it's a do are die situation are you going to get RIP OFF!!! and beware of their false advertisement.
Lisa
Dallas, Texas
U.S.A.
Lisa
Dallas, Texas
U.S.A.
1 Updates & Rebuttals
Viennasound
West Virginia,West Virginia,
U.S.A.
questions
#2UPDATE Employee
Sun, March 16, 2008
If the insurance didn't pay out it could have been due to a few things, by now I am sure you are aware of why (you have to have been employed for a year with no layoffs, have to be eligible for unemployment (can't get it when you are fired etc) have to have worked a certain number of hours a week etc). Once they told you to cancel it since it isn't helping, did you do an adjustment of terms? The terms and payment set forth were based on your amount financed and the insurance premiums are included. once the insurance(s) are canceled the remaining balance of the premium is deducted from your balance but your payment doesn't change, you just have more going to principal now since the payment is the same but it is only going to one thing after interest instead of two. the only way to lower the payments is to do an adjustment of terms to reflect what you would have been paying had you not elected the insurance. which you are eligible to do since you removed the insurance. Hope this helped
