- Report: #221755
Complaint Review: Closet World - Whittier California
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Closet World
Don Julien St. Whittier, California, U.S.A.
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Closet World, Closets By Design, Home Closets Unfinished work, poor workmanship, unauthorized charges Whittier California
Remember the 100's of complaints about Closet World and its affiliates Closets by Design & Home Closets? Well, someone has finally gotten message. In the last few days all 3 Closet World affiliates:
Closet World
Closets-By-Design
Home Closets
-have all had their license suspended. The California State Contractors License Board suggests consumers do not use these company's until their license has been reinstated.
The violations include:
Excessive deposit
Abandonment of job
Non-ending sales promotion
Violation of Home Improvement contract
Violation of building and city ordinances
http://www2.cslb.ca.gov/CSLB_LIBRARY/License+Detail.asp?LicNum=631369
http://www2.cslb.ca.gov/CSLB_LIBRARY/Complaint+Disclosure.asp?LicType=LIC&LicNum=00631369&LmfPre=
http://www2.cslb.ca.gov/CSLB_LIBRARY/License+Detail.asp?LicNum=808336
http://www2.cslb.ca.gov/CSLB_LIBRARY/Complaint+Disclosure.asp?LicType=LIC&LicNum=00808336&LmfPre=
http://www2.cslb.ca.gov/CSLB_LIBRARY/License+Detail.asp?LicNum=794616
http://www2.cslb.ca.gov/CSLB_LIBRARY/Complaint+Disclosure.asp?LicType=LIC&LicNum=00794616&LmfPre=
The timing of this is pretty interesting. The State of California took 8 months investigating hundreds of consumer complaints against these companies. Only a month ago, the state slapped them on the wrist, fined them $80,000 and put their licenses on probation for 2 years. Now only a few weeks later, the licenses have been suspended. The State knew all along about the pending class action law suit and literally hundreds of complaints. At that time, the state chose not to make CW make any restitution to their out of pocket customers.
They are recommending that no one do business with the Closet World companies until their licenses are reinstated. It will be interesting to see whether their companies will stay in operation or will continue to operate without licenses. It is illegal in California for a contractor to do business without a contractor's license, but then, CW has never been very ethical anyway.
One more thing. Rumor has it that CW has formed another company, Closet Dimensions, under which to do business. If it turns out that this CW in sheeps clothing, be very, very careful! Until you know for sure, check them out before doing business with them.
ClosetDesigner
Los Angeles, California
U.S.A.
Closet World
Closets-By-Design
Home Closets
-have all had their license suspended. The California State Contractors License Board suggests consumers do not use these company's until their license has been reinstated.
The violations include:
Excessive deposit
Abandonment of job
Non-ending sales promotion
Violation of Home Improvement contract
Violation of building and city ordinances
http://www2.cslb.ca.gov/CSLB_LIBRARY/License+Detail.asp?LicNum=631369
http://www2.cslb.ca.gov/CSLB_LIBRARY/Complaint+Disclosure.asp?LicType=LIC&LicNum=00631369&LmfPre=
http://www2.cslb.ca.gov/CSLB_LIBRARY/License+Detail.asp?LicNum=808336
http://www2.cslb.ca.gov/CSLB_LIBRARY/Complaint+Disclosure.asp?LicType=LIC&LicNum=00808336&LmfPre=
http://www2.cslb.ca.gov/CSLB_LIBRARY/License+Detail.asp?LicNum=794616
http://www2.cslb.ca.gov/CSLB_LIBRARY/Complaint+Disclosure.asp?LicType=LIC&LicNum=00794616&LmfPre=
The timing of this is pretty interesting. The State of California took 8 months investigating hundreds of consumer complaints against these companies. Only a month ago, the state slapped them on the wrist, fined them $80,000 and put their licenses on probation for 2 years. Now only a few weeks later, the licenses have been suspended. The State knew all along about the pending class action law suit and literally hundreds of complaints. At that time, the state chose not to make CW make any restitution to their out of pocket customers.
They are recommending that no one do business with the Closet World companies until their licenses are reinstated. It will be interesting to see whether their companies will stay in operation or will continue to operate without licenses. It is illegal in California for a contractor to do business without a contractor's license, but then, CW has never been very ethical anyway.
One more thing. Rumor has it that CW has formed another company, Closet Dimensions, under which to do business. If it turns out that this CW in sheeps clothing, be very, very careful! Until you know for sure, check them out before doing business with them.
ClosetDesigner
Los Angeles, California
U.S.A.
2 Updates & Rebuttals
Closet world is horrible
Rohnert park,California,
United States of America
Closet World still disappoints and this is Oct. 2012
#2Consumer Comment
Tue, October 16, 2012
Closet World is terrible. They promise a time window then suppress it every time by 2 to 4 hrs without ever letting the customer, who took time off to be home, know. Closet World does not take responsibility for their actions and is an F rated company. This is the worst company I've ever dealt with. My closet doors on top of that came apart in 3.5 years. Shoddy craftsmanship. Closet world was sposed to be here between 4 and 6. I called to confirm and was told it would be closet to 6. It is now 8 pm. I have not bee able to open and close my mirrored closet doors for months as they both came off the tape holding tem onto the frame! Get with! Tis is a losing company!
V.
Helendale,California,
U.S.A.
A few corrections
#3UPDATE Employee
Thu, December 21, 2006
As of today, Closet World holds a current and active license. Each and everyone of its Designers are licensed as well. This post is not acurate, the number of complaints (from the California State Contractors Board) is 43. And these complaints all happened over a year ago.
