I wanted to pay someone with bitcoin and the coinbase.com site indicated I could buy bitcoin from them and have instant access to it. After going through all their steps of ID verification, etc, I transfered $800 from my bank - their "preferred method".
After they took my money, they put my bitcoin on a 30 day hold and now just increased to a 65 day hold. I asked for my money back and the support person said she didn't know if they could do anything and submitted a ticket which I got a copy of saying tickets take 5 - 7 days to get a response.
This company is a fraud - they are keeping my money and not giving it back orr letting me use the bitcoin. DO NOT ever do business with this company.