- Report: #905835
Complaint Review: Comcast Cable - Southeastern Pennsylvania
Reported By:
RMR -
Cockeysville, Maryland, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Comcast Cable
P.O. Box 3006 Southeastern, 19398 Pennsylvania, United States of America
Phone:
1-888-266-2278
Web:
Categories:
Business Rating:
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Comcast Cable Cocmcast Lied about bill- Sent to collections Southeastern Pennsylvania
Had Comcast cable installed- they left a "temporary cable" running across my and my next door neaighbors front lawn. Said they would come out and bury it. After 2 weeks of calling Comcast and complaining- being told they would be out to take care of it, my home owners assoc. said they would start fining me for the exposed cable. After 2 more calls to Comcast and 10 days later, I just went back to Verizon where I didn't have this problem. After returning all equipment to comcast, I was told I owe nothing due to the 30-day money back gaurenttee. After recieving bills from comcast for the next 2 months ( each time I got 1 I called and was told it was an oversight and nothing was due- to disgregard the bills) I just recieved a notice from a collection notice for the unpaid bill. Livid about the situation, I called comcast and asked for a supervisor. After spending 10 minutes explaining what had happened to the customer rep, waiting for a supervisor, I was finally transfered. Asking If I was then talking to a supervisior, I was told no but if I told her why I was calling, she could probaly help me- WHAT- I JUST SPENT 10 MIN EXPLAINING IT TO SOMEONE ELSE. Then I was told the situition was taken care of and to call back after 7 PM to make sure. REALLY- I HAVE TO CALL BACK. Needless to say the next step will be calls to the BBB and the Attorny
Genera's officel for the State of Maryland.
Genera's officel for the State of Maryland.
