Michael
Ishpeming,#2Author of original report
Thu, November 13, 2003
I wrote them a letter giving them 5-10 business days to send me my product. When you pay for a product, you expect to get it within a certain amount of time. I said you either send me my books by December 1, 2003, or I want my refund. Just today, I GOT MY BOOKS. I told them that I will keep writing them letters until I get this matter resolved. It worked for me! Writing them a letter worked for me, but it might not work for everyone. But it doesn't hurt to try! Be firm & that will USUALLY get you what you want. Just write to their New York Address, this might not work as I said but it gives you a better chance. Its nice to know there is things you can do!!