Steve
Tampa,#2Consumer Suggestion
Wed, September 15, 2004
I would recommend you do the following: Gather up all the paperwork Pep Boys gave you make sure the dates (showing holiday), mileage, reason for breakdown are clearly visible. Submit the paperwork to CARS via certified mail...wait for a response. Should CARS decline your claim make a direct claim to the insurance company which should be listed on your service contract. Good Luck,