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  • Report:  #575414

Complaint Review: Computer Satellite Broadband Service - Germantown Maryland

Reported By:
truthseeker - , Arkansas, United States of America
Submitted:
Updated:

Computer Satellite Broadband Service
11717 Exploration Lane Germantown, 20876 Maryland, United States of America
Phone:
301-428-5500
Web:
www.hughesnet.net
Categories:
Tell us has your experience with this business or person been good? What's this?
I wanted to re-activate my account with HughesNet and the equipment I bought and paid for when I first opened my account.  
I was told that my equipment is obsolete!! and I would have to open a new account.  
I want to express my outrage at this!!  
Selling people equipment that ends up being no good for nothing!! and they can't even sell it back to HughesNet and they can't even trade it in for or get a discount on new equipment!!  
This is not good business practice!!


2 Updates & Rebuttals

HughesNet

Plymouth,
Indiana,
United States
Not true and customer has incorrect company they are confused he needs to call HughesNet 866-774-6580 not CSTVBS

#2REBUTTAL Owner of company

Mon, December 04, 2017

This  customer actaully wanted free service and  parts on a out of warranty product.

Warrnaty is 12 months on parts not labor.

This customer is very untruthful and wanted free services.


HughesNet

Plymouth,
Indiana,
USA
reply wrong company

#3REBUTTAL Owner of company

Thu, October 26, 2017

This customer has the name  NOT CSTVBS

His contract is with HughesNet NOT CSTVBS

 HughesNet  is 866-774-6580 .That is who he pays to not CSTVBS

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