- Report: #302952
Complaint Review: Consolidated Bedding - Tampa Florida
-
Author Confirmed
Why?
Consolidated Bedding
500 South Falkenburg Road Tampa, 33619 Florida, U.S.A.
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Consolidated Bedding , Would not respond to my request for replacement of faulty matteress set. Tampa Florida
I bought a Spring Air Matteress set on May 09 2007. The name of the matteress was Spring Air Memory 6/6 Set, with a Spring Air Box 6/6 foundation.I bought the set at America's Matteress, 111 South State Road 19 Unit 2
Palatka,Fl. 32177. Phone #386-326-4600.
Right after I purchased the set, It developed a deep depression on the right side,to about center ways. It is so deep, over 2 inches,making it impossible to turn over in bed.And getting worse.
When I contacted America's Matteress about the problem,I was told 'Sorry there's nothing we can do about the problem". It was in August of 2007 that I talked to them.
I contacted them a couple more times over the next two months and they refferred me to the factory Rep. for Consolidated Bedding. The Rep. never contacted me about the problem. I called America's Matteress once again and was told that Consolidated Bedding now had a new policy and would not be contacting me.
Instead they would give me a form to fill out and send to their Customer Service Dept.I filled the form out and sent it in on the 20th of November 2007.
The form stated that I would hear from them within 3 days,after they get the form.I have yet to hear from them as of Jan 24 2008.
After contacting America's Matteress onceagain,whereupon I was told "Sorry we can't help you" I began searching for additional help in the matter.
Jewel
Salt Springs, Florida
U.S.A.
Palatka,Fl. 32177. Phone #386-326-4600.
Right after I purchased the set, It developed a deep depression on the right side,to about center ways. It is so deep, over 2 inches,making it impossible to turn over in bed.And getting worse.
When I contacted America's Matteress about the problem,I was told 'Sorry there's nothing we can do about the problem". It was in August of 2007 that I talked to them.
I contacted them a couple more times over the next two months and they refferred me to the factory Rep. for Consolidated Bedding. The Rep. never contacted me about the problem. I called America's Matteress once again and was told that Consolidated Bedding now had a new policy and would not be contacting me.
Instead they would give me a form to fill out and send to their Customer Service Dept.I filled the form out and sent it in on the 20th of November 2007.
The form stated that I would hear from them within 3 days,after they get the form.I have yet to hear from them as of Jan 24 2008.
After contacting America's Matteress onceagain,whereupon I was told "Sorry we can't help you" I began searching for additional help in the matter.
Jewel
Salt Springs, Florida
U.S.A.
