- Report: #1059680
Complaint Review: Consumer Portfolio Services - Irvine California
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Author Not Confirmed
Why?
Consumer Portfolio Services
19500 Jamboree Rd Irvine, 92612 California, USA
Phone:
888-469-4520
Web:
www.consumerportfolio.com
Categories:
Business Rating:
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Consumer Portfolio Services harassing and very unprofessional company Irvine California
I have only beendealing with this company approximately 2 months and they have called my phone repeatedly 4-5 times daily without giving me an opportunity to return their call. They also are harassing the individuals that I put down as a reference for the auto loan.
I feel like this is very unnecessary due to the fact that they have already financed the loan and my reference has nothing to do with the business at hand. I find it very unusual for a loan to be due on the 28th of the month and 3 days later you have representative calling your phone repeatedly about the payment.
I have dealt with many banks over the years and have not ever been harassed the way that this company harasses their customers. And furthermore their interest rates are ridiculously high.
2 Updates & Rebuttals
coast
Florida coast,Florida,
Default is not a good thing
#2Consumer Comment
Mon, June 17, 2013
It's been only two months and you are already in default. That's not good. Why did you agree to an interest rate that is ridiculously high? Why did you accept a loan from a subprime lender?
Robert
Irvine,California,
Advise..
#3Consumer Comment
Mon, June 17, 2013
When your payment is due on the 28th..make sure they have it on the 28th, because on the 29th it is late. There is no such thing as a Grace Period. Yes you may have a period of time before they assess a late fee, but that does not change the fact that your payment is still DUE on the 28th. Just consider yourself lucky that they gave you 3 days before they started calling you. Because if you continue to not have your payment in by the 28th, you can not only expect them to start calling on the 29th, but even BEFORE your due date to remind you it is due. When you act like a Sub-Prime Borrower you get treated like a Sub-Prime Borrower.
If your other banks were so good to you and you think the Interest rate was too high, why didn't you go back to them? Well let me give you the answer. You have a "spotted"(to put it nicely) credit history. As such no other bank is willing to risk allowing you to borrow money, so this one was the only one left. Again since they are willing to take a risk on you, you have a higher interest rate. Oh and before you go off on the "it wasn't my fault"..just know that it doesn't matter.
